Counter Sales Associate
3 days ago
Job Overview:
Seeking a detail oriented Inside Sales Associate with expertise in handling international shipping documents. While sales are a part of the role, the primary focus is on managing global shipping processes to ensure seamless international transactions.
Key Responsibilities:
* Establish and maintain customer relationships, catering to both walk-in and phone customers with professionalism.
* Efficiently handle customer inquiries and complaints.
* Perform accurate data entry for sales orders, generating invoices, and managing payment processes.
* Estimate delivery dates based on vendor production and delivery schedules.
* Handle essential administrative tasks, particularly managing sales forms and international shipping documents.
* Work in a fast-paced environment managing inventory, product allocations, and customer service challenges.
Qualifications:
* High school diploma or GED.
* Minimum of 1 year of experience in inside sales, with a strong emphasis on international shipping documentation.
* Capable of lifting up to 100 pounds with a dolly.
* Exceptional customer service skills and strong presence for direct customer interactions.
* Proficient in MS Office and comfortable in a technology-driven environment.
* Previous experience in related product lines (e.g., pool supplies, parts, chemicals, or construction) is beneficial.
* Must be at least 18 years old.
This position is ideal for candidates who have a blend of sales acumen and a specialized focus on international shipping processes, ensuring compliance and efficiency in global transactions.
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