Weekend Night Auditor
12 hours ago
Part Time Weekend Night Auditor Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Part Time Weekend Night Auditor for the Fairfield Inn Kansas City at the Legends, in Kansas City, Kansas. Hotel is due to open Mid July Night Auditor (Overnight Shift 11 PM-7 AM) Friday & Saturday Nights. Rate of pay: $17.00 Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Job Responsibilities: Check guests in, issue room keys, and provide information on hotel services and room location. Ensure required identification is taken from guests at check-in in line with local legislative requirements. Answer phones in a prompt and courteous manner. Up-sell rooms where possible to maximize hotel revenue. Answer, record and process all guest calls, messages, requests, questions or concerns. Record guest preferences in the system. Check guests out, including resolving any late or disputed charges. Accurately process all cash and credit card transactions using established procedures. Issue, control and release guest safe-deposit boxes in line with hotel procedures. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Take action to solve guest problems/complaints using appropriate service recovery guidelines. Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Frequently standing up behind the desk and front office areas. Carrying or lifting items weighing up to 50 pounds / 23 kilograms. Handling objects, products and computer equipment. Basic computer skills to operate various property management and reservations systems, etc. Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays. Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) Employee assistance program Employee discount Flexible schedule Referral program
-
Weekend Night Auditor
2 weeks ago
Kansas City, Kansas, United States Hotel Equities Full timeHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Part time Weekend Night Audit for the Fairfield Inn Kansas City at the Legends, In Kansas City, Kansas. Hotel is due to open Mid JulyNight Auditor (Overnight Shift 11 PM-7 AM) Friday & Saturday Nights. Rate of pay: $17.00Job...
-
Night Auditor
6 days ago
Kansas City, MO, United States Hotel Lotus Stadium Full timeOur property is growing rapidly, and we are looking for a full-time night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply...
-
Night Auditor
1 week ago
Kansas City, MO, United States Hotel Lotus Stadium Full timeOur property is growing rapidly, and we are looking for a full-time night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply...
-
Night Auditor
2 weeks ago
Kansas City, MO, United States Holiday Inn KCI AirportKCI Expo CenterAtwell Suites KCI Full timeOverview: The Night Auditor serves as the Front Desk Attendant during the night shift at Atwell Suites KCI, and will be responsible for compiling and organizing several end-of-day reports each shift. Primary Duties and Responsibilities: Welcome all guests in a friendly, prompt, and professional manner, being sure to give recognition to IHG Rewards Club...
-
Night Auditor
1 week ago
Kansas City, United States KMG Hotels Part time $16 - $17We are looking for a reliable high energy, candidate to work the overnight shift. The Night Auditor just as all other Guest Service Agents is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest...
-
Night Auditor
5 days ago
Kansas City, Missouri, United States KMG Hotels Full timeWe are looking for a reliable high energy, candidate to work the overnight shift. The Night Auditor just as all other Guest Service Agents is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest...
-
Night Auditor
9 hours ago
Kansas City, United States Hospitality America Full time2 days ago Be among the first 25 applicants Hampton Inn and Suites Downtown Kansas City Crossroads is seeking a detailed, outgoing, customer service pro to fill our Night Auditor position. As a Night Auditor, youll be able to showcase your organizational skills and create exceptional guest experiences while enjoying a fun work environment with a competitive...
-
Hotel Night Auditor
5 days ago
Kansas City, MO, United States Holiday Inn Kansas City Downtown Full timeOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you...
-
Hotel Night Auditor
3 days ago
Kansas City, MO, United States Holiday Inn Kansas City Downtown Full timeOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you...
-
Hotel Night Auditor
3 days ago
Kansas City, MO, United States Holiday Inn Kansas City Downtown Full timeOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you...