Wellness Center Fitness and Aquatics Director

1 week ago

Chicago, United States Humboldt Park Health Full time
Position Summary:

The Fitness and Aquatics Director is responsible for providing leadership and supervision to the Personal Training, Aquatic, Group Exercise, and Medical Integration departments. This role ensures that all departments are delivering an exceptional member experience while providing the highest level of customer service to members, guests, and prospects of the facility. The Fitness & Aquatic Director will oversee all programming, training, and lifeguards, to deliver services that are profitable and also meet member and community needs.

Primary Duties:

  • Create, maintain and manage a group fitness schedule (land and water) that meets member needs.
  • Continually evaluate offerings based on cost, attendance, member feedback and other key indicators to ensure successful programming.
  • Maintain Personal Training, Small Group Training, Wellness Coaches, and Lifeguard schedules.
  • Hire, onboard and train fitness professionals: Personal Trainers, Group Fitness Instructors, Wellness Coaches, Swim Instructors and Lifeguards.
  • Create member events each month to increase member engagement and retention.
  • Create and maintain a learn to swim program including both group and private lessons for children. Private lessons for adults.
  • Provide leadership and oversight for all aspects of fitness in the Wellness Center.
  • Work with the Wellness Center Senior Director to create, promote, and generate referrals to medically integrated programs.
  • Make recommendations for purchasing of new equipment, replacement or repair of equipment, as needed.
  • Stay current on industry trends and make suggestions for improvements to programming or equipment.
  • Work closely with the Wellness Center Senior Director to keep the fitness and aquatics departments on budget, as well as assist in creating budgets each fiscal year.
  • Ensure all staff are trained on emergency action plans and deliver quarterly drills to maintain safety standards.
  • Facilitate meaningful partnerships with cross functional departments.
  • Participate in off-site events to promote the Wellness Center to the surrounding community.
  • Represent Humboldt Park Health in a positive and professional manner.
Position Requirements:
  • Ideal candidates will have a Bachelor's Degree in a health-related, exercise science, kinesiology, physical education, recreation, or similar field.
  • Minimum two years of supervisory experience, preferably in a fitness setting.
  • Minimum of two years of aquatics experience, preferably in a supervisory capacity.
  • Exhibit sophisticated written and verbal communication skills.
  • Demonstrate exceptional listening and customer service skills; be social, outgoing, and friendly.
  • Be an onsite leader who "leads by example" in professionalism, dress, demeanor, dedication, attention to member service, and employee care.
  • Maintain composure and act appropriately in moments when multiple unexpected challenges arise concurrently.
  • Maintain good health and physical strength, remaining on your feet for the majority of the workday, and capable of working without physical restrictions.
  • Possess a passion for fitness, health, athletics, and wellness. Enthusiastic, professional, and genuine demeanor.
  • Ability to work some weekends and holidays.
  • Computer proficiency (Word, Excel, Outlook, etc.)
  • CPR and First Aid certification required.
  • Industry recognized certification from ACE, NASM, ACSM, or equivalent.

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