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Resort Liaison

1 month ago

Branson, United States Westgate Resorts Full time
Company Description

About Westgate Branson Woods Resort: Ideally located on 145 beautiful wooded acres in the heart of the scenic Ozark Mountains, Westgate Branson Woods Resort provides a positive, enriching work environment where you can meet and engage with guests who arrive to experience Branson's world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Enjoy the surroundings and excitement of this amazing resort as a member of the Westgate Branson Woods team.

Job Description

Starting Pay $15 / hour

Helps the resort sales and marketing operations to run well, handling problems in conjunction with the general managers and informing managers and informing managers of all situations that occurred on the daily operation.
  • Assist customers that attend the sales presentation by assuring they stay and complete the tour.
  • Verify daily manifest report and complete paperwork at the end of the shift.
  • Follow instructions assigned by the Manager and/or Supervisor and inform manager of all problems and management decisions made during the day.
  • Confer with the Director of Sales on any non-qualified tour.
  • Make decisions on OPC or Broker chargebacks.
  • Authorize at its own discretion to resolve issues and conflicts with customers.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must have word processing and spreadsheet knowledge, have good communication skills, be a self-starter without extensive need for direction, work well with others, be organized, focused on accuracy, and be able to meet deadlines.
  • Must be able to work under pressure and handle problems or complaints that may arise with potential owners.
Physical Demands
  • Stooping, kneeling, or crouching in the filing of documents and the retrieval of filed documents.
  • No climbing, balancing, tasting, or smelling is involved in any necessary job task related to this position.
  • This job does not require that weight be lifted or force be exerted, although from time to time, boxes of invitations, paper, and/or supplies weighing approximately 60 pounds must be moved from one area to another, and in an effort to expedite processing or complete a job task, these items are moved appropriately.
Additional Information

Why Westgate?
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Wellness Programs
  • Fun, family culture
  • Employee Assistance Program (EAP)
  • Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

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