Customer Service

3 weeks ago

Shakopee, United States Gavilon Full time

** Customer Service - Administrative Rep**

**Job Category****:** MicroSource **Requisition Number****:** CUSTO002006 Showing 1 location **Job Details**

**Description**

**WHO WE ARE:**

MicroSource (www.microSourceLLC.com) is a best-in-class manufacturing company specializing in premium plant nutrition products to fulfill the ever-growing demand for global food production. MicroSource is a wholly owned subsidiary of Gavilon Fertilizer, LLC (www.gavilon.com), one of the most influential companies in agriculture today, being a multi-national firm with over 100 years of history. Gavilon/MicroSource has owned and operated the Shakopee, MN location for over 30+ years. We are considered one of the fastest growing agriculture companies in the Twin Cities area today.

**ROLES & RESPONSIBILITIES:**

* Participate in premium customer service when interacting with our customers.

* Accurate data entry and management of all assigned customer orders & shipments.

* General administrative and reporting duties dealing with customer orders, purchase orders, invoices, bills of lading, inventories, etc.

* Interact and work with microSource sales, logistics, and production management personnel daily.

* Assist scale-office with truck unloading/loading procedures.

**Expectations:**

* Be timely in attendance, committed to customers, and have a positive outlook.

* Work consistently the hours of 7:00am-3:30pm(June-March).

* Ability to work overtime, extended hours and some Saturdays(7:00am-noon) during the spring fertilizer season (April-May).

* Full accountability and ownership of all assigned tasks.

* Inventory management, with an emphasis on diligent attention to detail.

* Understand and participate in the companys confidentiality policy.

* No travel is required for this position.

**Qualifications:**

* Education: Bachelor's degree in accounting/business preferred. In lieu of a college degree, equivalent professional work experience in related field will be considered.

* Ability to handle multiple tasks concurrently and meet deadlines.

* Highly proficient in Microsoft Office, particularly Excel.

* Previous experience with an ERP such as SAP, Oracle, Dynamics, etc. a plus.

* Ability to communicate complex situations clearly and multi-task with other team members.

**BENEFITS AT A GLANCE:**

* Medical, Vision, and Dental insurance offered.

* Annual employer contributions depending on your chosen plan towards your HRA/HSA

* Life and AD&D insurance at 2x your base salary at no cost.

* Day 1 401(k) eligibility with employer match

* 10 paid holidays each calendar year.

* Life Experience based PTO starting at 4 weeks minimum

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**

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