Hvac Dispatcher

Residential Heating and Air, a leading HVAC company in Fayetteville, NC, is seeking a highly motivated and organized individual to join our team as a HVAC Dispatcher. In this role, you will play a crucial part in ensuring the efficient routing, scheduling and dispatching of our HVAC technicians to residential service calls. With a salary range of $11 - $14 per hour, you will have the opportunity to work in a fast-paced and rewarding environment and have opportunities to grow within the company. As a valued member of our team, you will contribute to providing exceptional service to our customers, helping to maintain our reputation as a trusted provider of heating and cooling solutions. Join us and be part of a team dedicated to delivering high-quality service and customer satisfaction. Apply now and become an integral part of our Residential Heating and Air family Responsibilities: • Receive incoming service calls and schedule appointments for HVAC technicians • Dispatch HVAC technicians to customer locations in a timely manner • Maintain accurate records of service calls, including customer information and technician assignments • Communicate with customers regarding service status and any delays or changes to appointments • Coordinate with other departments to ensure efficient scheduling and allocation of resources • Make customer service calls to confirm our clients get the best care possible. Qualifications: Job Qualifications for HVAC Dispatcher: • Previous experience in dispatching, preferably in the HVAC industry but not required • Strong communication skills, both verbal and written • Excellent organizational and time management abilities • Proficient in using computer systems and software for scheduling and dispatching • Ability to work well under pressure and prioritize tasks effectively • Be a true team player About Company: Residential Heating and Air is an independently owned local company that strives to provide great customer service along with excellent, quality work. With a great company culture, you will find yourself loving where you work If you or anyone you know is interested in long-term employment, see what positions we have available