LMS Administrator
1 week ago
Description
Position at Corporate
Primary Responsibilities
The Learning Management Systems Administrator provides technical leadership in the support of Benihana Brands' learning management systems (LMS) platform. This position is responsible for the support, design, development, implementation, delivery, maintenance, and reporting of content, assets, and other resources used for instructional functions. The LMS Administrator also oversees the implementation of all system updates and upgrades, as well as use and functionality of new tools and software integrated with the LMS. This position tests and troubleshoots any user interface issues, navigational challenges, or any other system-related obstacles.
The LMS Administrator reports directly to the Director of Training within the Company's Kaizen Operations team.
Specific Job Duties
In-house learning management system (LMS) systems expert - participating in LMS vendor training and troubleshooting sessions on a regular basis.
Catalogs the learning content in the LMS systems and Company network.
Uses the A.D.D.I.E. (analyze/design/develop/implement/evaluate) approach to determine learning needs of the different positions throughout the restaurants to develop and deploy training aids in a variety of different formats, e.g. communications, posters, courses, videos photos, e-learning courses, quizzes, etc.
Develops and implements learning paths for positional and career advancement training.
Configures the LMS to best support identified educational objectives, including role definition, content configuration, site navigation and inter-system operations.
Collaborates with other departments to align training strategy with the Company's learning goals by actively soliciting input from key stakeholders regarding site setup, training content, and reporting requirements.
Conducts LMS functional testing of instructional materials and or feature deployment, including end user accessibility and functionality.
Assigns content and/or roles to learners of all levels of the organization.
Responsible for maintenance of accurate records of completions, certifications, badges and merits within the LMS site.
Provides LMS technical and troubleshooting support for users or any issues arising from the use of the site via on-line meetings, phone calls, ticket submissions and/or documentation.
Audits LMS usage, compliance, completions, data integrity and records to ensure accuracy - preparing and providing reports on a timely basis.
Recommends configuration approaches that will improve learner experience and maximizes site utilization.
Organizes multiple projects and shifting priorities effectively.
Occasional evening and weekend work may be required to meet deadlines.
Assists with special projects as assigned by the Director.
Skills/Qualifications
Minimum of 2 - 4 years' experience as an LMS administrator or in a similar position (WiseTail LMS systems a plus)
Lifelong learner whom routinely acquires new skills and capabilities that bring value to the LMS platforms and organizational goals.
Excellent verbal and written communication skills with an ability to communicate complex technical concepts in layman's terms.
Must be exceedingly well organized, detail-oriented, accurate and timely with assigned tasks.
Positive, service-oriented attitude.
Prior experience with LMS platforms and eLearning/Instructional design principles with an interest in emerging technologies.
Demonstrated technical experience developing, deploying and supporting courses in current learning management systems (Articulate360/Storyline/SCORM Packages preferred).
Strong critical thinking/problem-solving skills and ability to build on experience to use technology to bring opportunities that align the training contents with the goals of the Company.
Flexibility to shift focus in a fast-paced environment with continually changing priorities.
Firm grasp of Microsoft Office suite programs: Word, Excel, Outlook, PowerPoint, Publisher, etc.
Technical skills including troubleshooting, and understanding of directory, file structures, and systems.
Ability to troubleshoot and resolve technical issues.
Ability to collaborate with others at all levels of the organization as well as vendors.
Ability to gain new technical skills quickly.
Education/Experience
Bachelor's Degree with a focus in HRIS systems, adult learning, or a related discipline. Applicants with equivalent LMS platform administration experience (2 - 4 years) will also be considered.
Demonstrated experience with multimedia development (e.g. photos, videos, voiceovers, etc.)
Prior experience in a restaurant setting is a plus
COMPETENCIES
Collaboration
Collaboration involves working together with others to achieve common goals, sharing knowledge and resources, and contributing to a positive team culture. Works through differences and finds a productive common ground with others to achieve mutually beneficial results.
Communication
Conveys information clearly, listens actively, and exchange ideas with others in a way that promotes understanding and collaboration. Demonstrates ability to communicate with different audiences and expresses ideas concisely.
Guest Focus
Understands and prioritizes the needs and preferences of guests. Whether it's serving external guests or internal stakeholders within the organization, demonstrating guest focus is essential for delivering exceptional service and building strong relationships.
Drives Results
Sets ambitious goals, takes initiative, and demonstrates a relentless focus on achieving outcomes. Exhibits high motivation and is determined to deliver high-quality results. Meets or exceeds targets and drives success in their work and projects.
Optimizes Work Processes
Identifies inefficiencies in workflows, designs improvements, and implements changes to enhance productivity and effectiveness. Focuses on finding solutions and process improvement. Continuously seeks ways to streamline operations, reduce waste, and achieve better outcomes.
Work Environment:
General office environment. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. The noise level in the work environment is usually moderate.
Travel Requirements:
Negligible required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#J-18808-Ljbffr
-
LMS Administrator
1 week ago
North Miami Beach, United States Corporate Full timeDescription Position at Corporate Primary Responsibilities The Learning Management Systems Administrator provides technical leadership in the support of Benihana Brands' learning management systems (LMS) platform. This position is responsible for the support, design, development, implementation, delivery, maintenance, and reporting of content, assets, and...
-
Online Support Services Associate
2 weeks ago
Miami, United States Florida International University Full time**About FIU** Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU...
-
Sr. Manager, Global GxP Training
Found in: Resume Library US A2 - 1 week ago
North Chicago, Illinois, United States AbbVie Full timeJob Description This position sits onsite 3 days weekly out of our North Chicago, IL headquarters Purpose: AbbVie’s quality foundation resides in the Quality Policy & Quality System which includes Compliance Training as an integrated model in which AbbVie systematically defines quality objectives, both strategic and applicable regulatory requirements....
-
Senior Manager, Corporate Talent Management
Found in: Appcast US C2 - 1 week ago
Miami, United States Norwegian Cruise Line Holdings Ltd. Full timeBASIC PURPOSE: As a key member of the Corporate Talent Management team, creates and leads the project management and execution of critical talent and learning programs for shoreside team members within the integrated talent strategy.POSITION RESPONSIBILITIES: Collaborate closely with the VP Talent to ensure the annual Talent Review processes are launched,...
-
Senior Manager, Corporate Talent Management
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Miami, United States Norwegian Cruise Line Holdings Ltd. Full timeBASIC PURPOSE: As a key member of the Corporate Talent Management team, creates and leads the project management and execution of critical talent and learning programs for shoreside team members within the integrated talent strategy.POSITION RESPONSIBILITIES: Collaborate closely with the VP Talent to ensure the annual Talent Review processes are launched,...
-
Training Coordinator
2 days ago
Miami, United States CareerBuilder Full timeJob Description Job Description POSITION PURPOSE The Training Coordinator is the face of Talent Development at Pinto Valley Mine. They create meaningful learning experiences across the employee lifecycle, helping people grow professionally and improve business operations. The Training Coordinator at PVM coordinates the logistics of training activities and...
-
Training Coordinator
2 weeks ago
Miami, United States Capstone Mining Full timeJob DescriptionJob DescriptionPOSITION PURPOSEThe Training Coordinator is the face of Talent Development at Pinto Valley Mine. They create meaningful learning experiences across the employee lifecycle, helping people grow professionally and improve business operations. The Training Coordinator at PVM coordinates the logistics of training activities and they...
-
Assistant Professor- Counseling
Found in: beBee jobs US - 3 days ago
Huntington Beach, California, United States Marshall University Full timeBanner Position Number 000304Position Title Assistant Professor- Counseling (2 positions available)Classification Title Assistant ProfessorDepartment Counseling - MU600CJob DescriptionThe Counseling Department invites applications for a tenure-track position at the Assistant Professor rank beginning August 2024.Responsibilities will include teaching an...
-
Training Coordinator
2 weeks ago
Long Beach, United States Star View Behavioral Health, Inc. Full time**Partner with us in making a positive change!**: Join a community that’s changing mental healthcare for the better. We have been certified as a Great Place to Work by our own employees for over 5 years running. Looking forward to your partnership in making a difference with us! **Job Title**: Training Coordinator **Division/Program**: Star View Community...
-
Director of Training
Found in: Appcast Linkedin GBL C2 - 1 day ago
Newport Beach, United States Capstone Partners Financial and Insurance Services Full timeThe Director of Training will perform a variety of functions supporting financial professionals from onboarding experience to successful launch into the firm. This individual will support producers as they progress through learning systems, processes, and practice building.Duties Include:Develop and execute a strategic training plan aligned with the...