Contact center specialist

3 weeks ago

Horseshoe Bay, United States Randstad Full time

Pay rate: $17.50/hr Schedule: Monday - Friday: 8 hour shift between 7am-7pm Location: 100% On-site in Horseshoe Bay, TX Parking is included Education requirement: High School Diploma Previous call center experience is required Top Skills: Customer Service, Typing, Computer knowledge, Medical Terminology a plus.

salary: $17.49 - $17.5 per hour
shift: First
work hours: 7 AM - 7 PM
education: High School

Responsibilities

Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.

The essential functions of this role include:

working in a smoke free environment
Skills Telephone Etiquette Basic Software Skills
Qualifications Years of experience: 1 year Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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