Receptionist - SUD Residential Facility

4 weeks ago

Canton, United States ARK Behavioral Health Full time
Our mission. Ark Behavioral Health is a network of Drug and Alcohol Addiction Treatment Facilities that provide a variety of levels of care to those who are prepared to begin their journey toward recovery. Our commitment is unmatched and proven by offering a diverse set of clinical therapies, combined with a professional, caring staff and diverse treatment locations. We use a whole-patient approach built on a foundation of integrity, transparency, and compassion.

We are looking for a part-time Receptionist at our Bedrock Recovery Location in Canton, Massachusetts.

Schedule: 16-14hrs/week (includes weekends)

Job Summary: As the Receptionist at Bedrock, you will be welcoming all guests and vendors as well as answering and directing all phone calls. This is a support position which requires attention to detail and a willingness to assist the daily operations in all applicable methods and practices. Responsibilities involve administrative duties which require computer literacy, evaluative and analytical thinking as well as clerical tasks. Duties are performed under supervision but often require the candidate to act independently where authority and responsibility are clearly designated. You will be exposed to highly confidential information which requires use of discretion.

Essential Responsibilities:
  • Welcomes patients and visitors by greeting them in person and on the phone
  • Assist the doctors and therapists in making sure their needs are met so their schedules run on time
  • Keeps admissions on schedule by notifying provider of patients' arrival
  • Comforts patients by anticipating patients' anxieties; answering questions; maintaining the reception area
  • Ensures availability of treatment information by filing and retrieving patient records
  • Maintain business office inventory and equipment by checking stock to determine inventory level; anticipate needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment services and repairs
  • Protects patients' rights by maintaining confidentiality of personal and financial information
  • Maintains operations by following policies and procedures; reporting needed changes
  • Contribute to team effort by accomplishing related results as needed
  • Coordinate the schedules of other staff members
  • Electronically scan medical records
Experience:
  • Bachelor's Degree from an accredited college or university
  • 2+ years of administrative support experience
  • Proficiency in communication, observation, and written skills

Physical Nature of the Job: Exerting up to 20 pounds of force frequently

Why Work for Us We provide an environment where our employees can grow and advance professionally, with a healthy balance between work and personal lives. Our biggest investment is in our employees, so we reward and recognize hard work by promoting from within when possible. We pay competitively and offer a variety of benefits to meet your wellness and financial needs.

EEO and Accommodations We are deeply committed to building a workplace and community where inclusion is not only valued but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

We are committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Human Resources at least one week in advance of your interview.

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