Sr Forecasting Analyst
2 weeks ago
We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here.
Why are we hiring?
Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.
We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our office on two core days, typically Tuesday, Wednesday or Thursday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.
What You'll Do
The Sr Forecasting Analyst will work within SimpliSafe's Customer Experience department to assist with building, maintaining, and owning the contact center demand (voice & digital) forecasts. They will work closely with peers within their team (CX analytics) and partner with the senior stakeholders that consume the demand forecast. Involves identifying, gathering, and testing potential forecast drivers, monitoring forecast accuracy and continuously working to improve it, developing a deep understanding of planned business activities and how they affect customer service demand, layering assumption-driven modifications on top of model outputs, meeting frequently with stakeholders to gather inputs and share results, and publishing monthly forecasts. Success is defined by both forecast accuracy (absolute as well as vs previous forecasts) and in strategic partnership between the analyst and their primary stakeholders.
Primary responsibilities include:
- Maintain, deliver and improve contact center demand forecasts for both the voice and digital channels
- Utilize SQL to gather and analyze data for use in the forecasting process as well as identifying key drivers of contact demand
- Work with stakeholders and consumers of forecast output to gain deep understanding of planned business activities and macro factors, and quantitatively incorporate these elements into forecasting work
- Develop strong relationships with key partners in loyalty, growth, customer marketing, finance and contact center teams
- Investigate and quantify potential drivers of forecast error, present findings, and devise methods to reduce error with each subsequent reforecast
- Understand and adapt to a constantly changing operating environment
- Deliver forecasts within an accuracy band established with stakeholders
- Develop and execute a plan for continually improving forecast accuracy over time
- Bachelor's degree (preferably in statistics, mathematics, or a similar quantitative field)
- Minimum of 2-3 years of experience in data analytics and/or forecasting
- Strong SQL skills to work directly with data needed to develop forecasts
- Proficiency in Microsoft Excel and PowerPoint
- Experience with Tableau (or similar BI platforms)
- Solid understanding of statistics
- Excellent analytical skills
- Strong interpersonal skills
- Ability to clearly communicate across all levels of the organization
- Experience working in a consumer products or subscription business
- Experience supporting contact centers or lage operations
- Formal exposure to statistical forecasting & data science techniques in a professional working environment
- Customer Obsessed - Building deep empathy for customers and developing strong, long-term relationships with them.
- Aim High - Always challenging oneself and others to raise the bar.
- No Ego - "no job too small" attitude, and open, inclusive and humble style.
- One Team - highly collaborative approach to achieving success.
- Lift As We Climb - A track record of investing in developing others and helping others succeed.
- Lean & Nimble - working with agility and efficiency to experiment in an often-ambiguous environment.
We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.
-
Sr. Financial Analyst
7 hours ago
Richmond, United States LHH Full timeSenior Financial Analyst We are assisting one of our top clients with a search for a Sr. Financial Analyst. The ideal candidate would have strong experience with financial data analysis, budgeting/forecasting and preparing reports for management and stakeholders. In return, this company offers plenty of room for growth, the opportunity to work with a host of...
-
Sr. Financial Analyst
2 weeks ago
Richmond, United States LHH Full timeSenior Financial AnalystWe are assisting one of our top clients with a search for a Sr. Financial Analyst. The ideal candidate would have strong experience with financial data analysis, budgeting/forecasting and preparing reports for management and stakeholders. In return, this company offers plenty of room for growth, the opportunity to work with a host of...
-
Sr. Financial Analyst
2 weeks ago
Richmond, United States LHH Full timeSenior Financial AnalystWe are assisting one of our top clients with a search for a Sr. Financial Analyst. The ideal candidate would have strong experience with financial data analysis, budgeting/forecasting and preparing reports for management and stakeholders. In return, this company offers plenty of room for growth, the opportunity to work with a host of...
-
Sr. Financial Analyst
3 weeks ago
Richmond, United States LHH Full timeSenior Financial AnalystWe are assisting one of our top clients with a search for a Sr. Financial Analyst. The ideal candidate would have strong experience with financial data analysis, budgeting/forecasting and preparing reports for management and stakeholders. In return, this company offers plenty of room for growth, the opportunity to work with a host of...
-
Sr MDM Analyst
4 days ago
Richmond, United States Performance Food Group Full timeThe Sr MDM Analyst will be responsible for analysis and reporting required to support the companys master data needs. The Sr MDM Analyst will conduct data analyses required to optimize vendor, customer, item, and other master data processes includin Analyst, Data Analyst, Business, Manufacturing, Technology
-
Sr MDM Analyst
1 day ago
Richmond, United States Core-Mark Full timeAbout Performance Food Group Company Built on the many proud histories of our family of companies, Performance Food Group is a customer-centric foodservice distribution leader headquartered in Richmond, Virginia. Grounded by roots that date back to a grocery peddler in 1885, PFG today has a nationwide network of approximately 75 distribution centers,...
-
Sr MDM Analyst
2 days ago
Richmond, United States Performance Food Group Full timeCompany Description About Performance Food Group Company Built on the many proud histories of our family of companies, Performance Food Group is a customer-centric foodservice distribution leader headquartered in Richmond, Virginia. Grounded by roots that date back to a grocery peddler in 1885, PFG today has a nationwide network of approximately 75...
-
Sr Capacity Planning Analyst
2 weeks ago
Richmond, United States SimpliSafe Wireless Home Security Full timeAbout SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find...
-
Sr IT Security Analyst
1 week ago
Richmond, United States Silver Xis, Inc. Full timeIT Security Analyst - Richmond, VA 23225CREQUIRED ON SITE: 3 days/week - NO EXCEPTIONS!**Pls make sure you are asking your candidates to check their sent emails to confirm they haven't already been submitted to this job req - esp since you only get 3 spots in which to submit! REQUIRED ON SITE: 3 days/week - NO EXCEPTIONS!Parking available for contractors on...
-
Senior Treasury Analyst
2 days ago
Richmond, United States Trillium Staffing Full timeTrillium Professional is now seeking a Senior Treasury Analyst! The Sr. Treasury Analyst facilitates daily treasury operations, provides accurate cash reporting and assists with bank structure management and risk management activities. In addition, the Sr. Treasury Analyst will work cross functionally with the finance team to analyze financial activity, cash...
-
Sr. System Analyst
1 week ago
Richmond, United States JSVV SOLS LLC Full timeRole: Sr. System Analyst Location: Richmond, VA Remote but need local About the Role: Enterprise Solutions is seeking a Systems Analyst to join our team. This position is crucial for performing operations and maintenance for our existing applications while also developing new, enterprise-facing applications. The Systems Analyst will provide technical...
-
Sr. Analyst, Accounting Systems
2 days ago
Richmond, United States CarMax Full time8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! The Sr. Analyst within Accounting Systems works with key stakeholders to understand business processes to deliver automation opportunities. The position is focused on continuous improvement, business process engineering, associate...
-
Sr. System Analyst
1 week ago
Richmond, United States Jsvvsols Full timeJob DescriptionJob DescriptionRole: Sr. System AnalystLocation: Richmond, VA Remote but need local About the Role:Enterprise Solutions is seeking a Systems Analyst to join our team. This position is crucial for performing operations and maintenance for our existing applications while also developing new, enterprise-facing applications. The Systems Analyst...
-
Sr. System Analyst
2 weeks ago
Richmond, United States Jsvvsols Full timeJob DescriptionJob DescriptionRole: Sr. System AnalystLocation: Richmond, VA Remote but need local About the Role:Enterprise Solutions is seeking a Systems Analyst to join our team. This position is crucial for performing operations and maintenance for our existing applications while also developing new, enterprise-facing applications. The Systems Analyst...
-
Sr. Analyst, Accounting Systems
2 hours ago
Richmond, United States CarMax Full time8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! The Sr. Analyst within Accounting Systems works with key stakeholders to understand business processes to deliver automation opportunities. The position is focused on continuous improvement, business process engineering, associate...
-
Richmond, United States Strategic Staffing Solutions Full timeSTRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Sr Data Analyst for a contract opportunity with one of our largest clients! Candidates should be willing to work on our W2 ONLY No C2C Job Title : Sr Data Analyst #235344 Key Skills : SQL, Quicksight & Databricks Location(s): ...
-
SR. Information Technology Analyst
1 week ago
Richmond, United States Insight Global Full timeThe Sr. Information Technology Analyst is responsible for providing tier 3 and 4 support. Oversees the technological needs of manufacturing plants and service center warehouses, and sales offices across the US which encompasses 500+ salary employees, 100+ virtual and physical servers, 300+ network switches,1200+ PCs and network attached devices. Supervises...
-
Senior System Analyst
4 days ago
Richmond, United States Systemtec Full timeSr. Systems Analyst- ONSITE every other week in Richmond, VA 15224SYSTEMTEC is seeking a Sr. Systems Analyst to assist in a high-profile project. Candidates MUST be onsite in Richmond, VA every other week (Monday-Friday).Required Qualifications of the Sr. Systems Analyst: Applicants must be authorized to work for any employer in the U.S. We are unable to...
-
Senior System Analyst
5 days ago
Richmond, United States SYSTEMTEC Full timeSr. Systems Analyst- ONSITE every other week in Richmond, VA 15224SYSTEMTEC is seeking a Sr. Systems Analyst to assist in a high-profile project. Candidates MUST be onsite in Richmond, VA every other week (Monday-Friday).Required Qualifications of the Sr. Systems Analyst: Applicants must be authorized to work for any employer in the U.S. We are unable to...
-
Senior System Analyst
6 days ago
Richmond, United States SYSTEMTEC Full timeSr. Systems Analyst- ONSITE every other week in Richmond, VA 15224SYSTEMTEC is seeking a Sr. Systems Analyst to assist in a high-profile project. Candidates MUST be onsite in Richmond, VA every other week (Monday-Friday).Required Qualifications of the Sr. Systems Analyst: Applicants must be authorized to work for any employer in the U.S. We are unable to...
