Service Manager
3 weeks ago
Federal Signal Corporation (NYSE: FSS) builds and delivers equipment of unmatched quality that moves material, cleans infrastructure, and protects the communities where we work and live. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Oak Brook, IL, with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal, visit: www.federalsignal.com.
Job Summary:
The Service Manager will manage and oversee the daily operations of the Service Department. Responsibilities include managing service team, resolving customer issues, and implementing process improvements. This individual will collaborate with various departments to streamline operations and maintain customer satisfaction. Additionally, the Service Manager monitors performance metrics and provides leadership and support to achieve organizational goals.
Responsibilities:
- Manage and oversee the daily operations of the Service team
- Receive units for service, gathering information from customers on what repairs are required
- Organize workflow of service repairs by distributing work to technicians
- Oversee the delivery of services to clients, ensuring adherence to quality standards, and company objectives
- Generate service quotes based off of assessment provided by the service technicians
- Create, edit, and update work orders through EIQ
- Collaborate with various departments and management team to streamline operations and maintain customer satisfaction
- Provide guidance, direction, and mentorship to service team
- Compile and analyze service performance including review of planned work, quoted work, and completed work
- Address customer concerns and escalations promptly, implementing solutions to resolve issues
- Review timecards and labor times
- Ensure that all service operations comply with the safety program
- Provide the appropriate safety training to team
- Conduct daily morning meetings to discuss upcoming work, safety, and performance
- Other duties as assigned
- All Service Technicians
- High School Diploma or GED
- 1+ years' experience in a related role preferred
- Advanced computer skills
- Strong verbal and written communication skills
- Efficient time management and organizational skills with the ability to prioritize
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
-
Flex Merchandiser
7 days ago
Leeds, United States Drive Line Service Full timeFlex Merchandiser Date Posted: 05/15/2024 Apply Employee Type: Part Time Location: LEEDS, AL Pay Rate: $10.00 Date Posted: 05/15/2024 Job ID: 145647 Job Description Retail Merchandisers Needed! Earn $$10.00 / hour - Flexible Hours and Workdays – Make Your Own Schedule! This is a flexible, variable hour position with hours that depend on...
-
Dining Services Assistants
6 days ago
Leeds, United States Athena Health Care Systems Full timeWe are hiring Dining Services Assistants to join our dynamic care team at Highview of Northampton! Full-time and part-time open on 6a-2p and 11a-7p shifts. Working with our team and residents will give you purpose in your professional and personal life. Here at Athena Health Care Systems, our employees are the heart of our organization, and we take immense...
-
Dining Services Assistants
6 days ago
Leeds, United States Athena Health Care Systems Full timeDining Services Assistants Full-Time, Part-Time Highview of Northampton - Leeds, MA Posted 4 months ago We are hiring Dining Services Assistants to join our dynamic care team at Highview of Northampton! Full-time and part-time open on 6a-2p and 11a-7p shifts. Working with our team and residents will give you purpose in your professional and personal life....
-
General Manager
5 days ago
Leeds, United States Your Papa John's Full timeJob DescriptionJob DescriptionDescription MUST BE ABLE TO READ, WRITE, & SPEAK ENGLISHREAD THIS FIRST! -> *This position MAY or MAY NOT be available for this particular location. We are accepting applications from all individuals who are willing to travel for a General Manager position at another location we own!*Your Papa Johns is a franchise management...
-
Customer Service Tech I
7 days ago
Leeds, United States Windstream Holdings Inc. Full timeLocation: Location: Customer Service Tech I in Leeds, AL at Windstream Location * **Location:** 8372 1st Ave PO Box 750 **Experience:** Not Specified **Job Description** **Job ID:21006862** **About the Role:** Windstreams team of Field Install and Service Technicians are vital team members who represent our leading telecommunications brand that connects...
-
Restaurant Kitchen Manager
7 days ago
Leeds, United States Logan's Roadhouse Full timeA ROADHOUSEIt’s a welcome rest for the hardworking rooted in Americantradition. A laidback, “come as you are” kind of place where you can crack opena cold one, throw your peanut shells on the floor and enjoy steakhouse qualitymeat in the comfort of jeans and a t-shirt. It’s where the atmosphere islively, beer is served ice cold, rolls are...
-
Restaurant General Manager
2 weeks ago
Leeds, United States Taco Bell Full timeRestaurant General Manager Leeds, AL " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." At Taco Bell, we live to "Serve Others"...
-
Assistant Store Manager I
6 days ago
Leeds, Alabama, United States Tapestry Full timeCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.A member...
-
Customer Service Rep(05384)
2 days ago
Leeds, United States Domino's Pizza LLC Full timeCompany DescriptionJob Description Love dealing with people but not making food? We've got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder. Bring your personality! Daily...
-
Sourcing Manager
21 hours ago
Leeds, United States Hubbell Full timeJob Overview The Sourcing Manager is a leadership position with responsibility for direction and management of the Sourcing Engineers located at the Switching and Fusing Leeds, AL plant. Focusing on managing sourcing strategies and projects to meet supply chain and cost improvement goals throughout the Business Unit. A Day In The Life Manage daily...
-
Sourcing Manager
6 days ago
Leeds, United States Hubbell Full timeJob Overview The Sourcing Manager is a leadership position with responsibility for direction and management of the Sourcing Engineers located at the Switching and Fusing Leeds, AL plant. Focusing on managing sourcing strategies and projects to meet supply chain and cost improvement goals throughout the Business Unit. A Day In The Life Manage daily sourcing...
-
Buyer (Indirect Materials) - Leeds, AL
14 hours ago
Leeds, United States Hubbell Full timeJob Overview Hubbell's Connectors Manufacturing Plant in Leeds, Alabama is looking for a sharp, ambitious, and dedicated Buyer to manage our indirect material spend. This is a new position due to growth and an opportunity to make a positive impact across the site! A Day In The Life What You Will Do: Spend Management: Manage indirect spend (MRO...
-
VP of Business Development
5 days ago
Leeds, United States TA Dispatch Full timeJob DescriptionJob DescriptionCompany DescriptionMAKE. SHIP. HAPPEN.TA Services has been the premier integrated solutions provider for Freight Brokerage, Managed Transportation, Warehouse and Fulfillment, and Cross Border Logistics needs since 1986.Company culture is intentional here at TA Services and our core values help guide us in the cultivation of that...
-
Site Supervisor
7 days ago
Leeds, United States SBM Management Services Full timeSite Supervisor Operations Leadership Jobs Lincoln, Alabama Anniston, Alabama Talladega, Alabama Leeds, AL, Alabama Birmingham, Alabama Description Position at SBM Management TheSite Supervisorwill be responsible for safely coordinating custodial / janitorial activities within the assigned program. This includes the company employees and other temporary...
-
Automotive Technician
1 month ago
Leeds, Alabama, United States tapwage Full timeCompany DescriptionExpress Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 19 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality of our work. In addition to the...
-
Automotive Technician
1 month ago
Leeds, United States Express Oil Change & Tire Engineers Full timeJob DescriptionJob DescriptionCompany DescriptionExpress Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 19 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality...
-
VP of Business Development
7 days ago
Leeds, United States PS Logistics Full timeJob Description TA Services is looking for an experienced sales professional to sell our North American logistics services and continue to assist in company growth. The ideal candidate will have experience and knowledge in all stages of the transportation sales cycle. They should be confident with building new client relationships and maintaining...
-
CEI Intern
2 weeks ago
Leeds, United States Thompson Engineering Full timeJob DescriptionJob DescriptionThompson Engineering is seeking a Construction Engineering & Inspection (CEI) Intern or Graduate Representative for the Birmingham, AL location. Time will be spent supporting the project and construction managers to ensure that construction inspection, documentation and materials testing on projects are completed correctly and...
-
Sales Associate
5 days ago
Leeds, United States The Children's Place Full timeLocation: Leeds, AlabamaJob Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company...
-
Shift Leader
1 month ago
Leeds, United States Your Papa John's Full time** Looking to grow and better your future?! Get part of your college degree PAID FOR with our Dough & Degrees program! Ask about Dough & Degrees during your interview with us! ** At Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings. They’re all different, but come together to make the...