IT Analyst

3 weeks ago

Caldwell, United States Probst Electric Full time

About Us:

A fully owned subsidiary of Quanta Services, Inc. (NYSE: PWR), Probst Electric Inc. is one of North America's premier utility construction companies. Probst Electric has offices in Heber City, Provo, and Salt Lake City, Utah; Caldwell and Rupert, Idaho; and Farmington, New Mexico. Probst Electric has successfully completed projects all over the United States and Canada.

Probst Electric specializes in high-voltage transmission line construction, design-build, and maintenance services for public and private sector utilities. Our construction specialties include transmission, distribution, drilling, telecommunication, joint trench, foundations, and commercial electrical.

Probst Electric offers competitive wages and a comprehensive benefits package, including medical, dental, vision, and 401k. We are an Equal Opportunity Employer and participate in E-Verify.

About this Role:

Probst Electric is looking for a qualified and energetic individual to join our I.T. Department at our Caldwell Idaho location, who will be a complement to the company and its culture.

Qualified persons to be considered. should have great I.T. related troubleshooting skills specifically with Windows 10/11, Microsoft Office, Network Stack, Server Administration, Printers, and Apple IOS and Android mobile devices; being able to effectively balance speed and quality of work while multi-tasking, able to maintain good composure in stressful situations, be effective, honest, a respectful communicator, and be diligent in the planning and execution of tasks.

What You'll Do:
  • Provide technical assistance and troubleshooting for users to resolve computer, software, network, printing, and mobile device related issues in person, over the telephone, or remotely with remote assistance applications.
  • Provide individual and group orientation training of technology equipment, along with department driven projects and initiatives where applicable upon request.
  • Assist in maintaining the effective operations of the Information Technology (IT) Department.
  • Administration of desktop computers, printers, VOIP phones and mobile devices.
  • Assist with IT projects including system updates, upgrades, migrations, and outages.
  • Maintain current and accurate inventory of IT assets, and resources.
  • Troubleshoot all technology issues. Maintain issue log and/or list of required repairs and maintenance procedures.
  • Prepare and install workstations, connect, and set up hardware, load all required software, create/provide network accounts and passwords as required.
  • Monitor and enforce security of all technology.
  • Assist with the design and implementation of I.T. policies and procedures for managing computer systems and operations based on corporate guidelines/control framework.
  • Administration of servers, desktop computers, printers, desk and cellular phones, and tablets.
  • Provide technical support for connectivity of systems/network requirements, and other shared services.
  • Maintains and tests local and offsite backups of all servers.
  • Be able to spend long hours sitting and using office equipment and computers, which can cause muscle strain.
  • Lifting of computer equipment, supplies, and materials.
  • Some travel will be required; Need to be available for overnight/s to company offices and/or job sites.
  • Some after-hours support may be required.
What You'll Bring:
  • Self-starter who can work independently while supporting the needs of the team.
  • Excellent oral and written communication skills
  • Strong organizational skills
  • Comfortable interacting with all levels of management
  • Understanding of contractual/regulatory compliance requirements
  • Demonstrated knowledge of Microsoft Office desktop applications
  • Demonstrated knowledge of the operating systems Windows
  • Understanding of Risk Management Frameworks such as NIST 80053, ISO 27001, COBIT etc.
  • Demonstrated knowledge of virtualization, networking, Active Directory, Exchange.
  • Demonstrated knowledge of NTFS permissions and least privilege practices
  • Knowledge of PowerShell, SSH, and remote management.
  • Strong decision-making skills
  • MCP, MSA, MCSE, MTA, VMware VCP, CompTIA A+, Network+, Security+, ITIL or any other IT related Certifications. (One or more preferred or demonstrated professional experience)
  • Associate/Bachelors/Diploma in Information Technology or Computer Science related field.


Equal Opportunity Employer:

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.

We are an Equal Opportunity Employer, including disability and protected veteran status.