Customer Service Representative
3 weeks ago
Customer Service Representative Under the general supervision of the Customer Service Supervisor, and/or the Utility Customer Service Manager, performs responsible office work in assisting the general public. The Customer Service Representative is responsible for a number of customer-oriented tasks in a call center and/or face to face environment. These responsibilities include: responding to customer account open/close requests, customer inquiries, and requests for account information; negotiating payment arrangements; coordinating service requests; determining the most effective resolution to customer issues, and handling of customer payments. Responsible for providing effective customer service for all City of Cocoa customers by utilizing excellent, in-depth knowledge of products, services and programs. Knowledge of service records, customer accounting and collection procedures of the department. Knowledge of modern office procedures, practices and equipment. Skill in the use of a variety of computer programs, including Microsoft Office, Outlook and various office equipment. Ability to learn quickly and retain information on a wide variety of subjects. Ability to exercise good judgment in the making of minor decisions in accordance with policies and procedures and follow simple oral and written instructions. Ability to establish and maintain cooperative working relationships with city officials, staff, the general public and representatives of other agencies toward the accomplishment of assigned projects. Ability to gain the trust and cooperation of others to effectively communicate concepts and ideas. Ability to interact tactfully and courteously with the public and maintain composure in difficult and/or stressful situations. Bilingual, Spanish speaking preferred. High school diploma or GED certificate with one (1) year of experience encompassing public contact work; or an equivalent combination of education, training and experience. Preferred but not required, possess a valid current Florida driver's license, or be able to acquire one within 45 days of hire. The work is generally light and may require exerting up to 20 pounds of force occasionally, and up to 10 pounds frequently to move objects. Additionally, the following physical abilities are required: Lifting: Ability to lift and move objects Crouching: Bending the body downward and forward by bending leg and spine. Fingering: Dexterity, primarily with fingers, as in picking, pinching, or typing. Handling: Picking, holding, or otherwise working with the whole hand. Hearing: Ability to hear and understand at normal speaking levels with or without correction. Mental Acuity: Ability to make rational decisions. Reaching: Extending hand(s) and arm(s) in any direction. Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers. Speaking / Talking: Ability to communicate clearly, accurately and concisely through speech. Sitting: Ability to sit for extended periods of time. Standing: Ability to stand for extended periods of time. Visual Acuity: Ability to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading, operating motor vehicles; including color, depth perception, and field vision.
-
Customer Service Representative
3 weeks ago
Merritt Island, United States FastSigns Full timeCustomer Service Representative FASTSIGNS of Merritt Island is hiring for a Customer Service Representative to join our team! Do you have previous experience in a Sign & Graphics Business? Are you currently a Customer Service Representative in a Sign & Graphics business? Job highlights: Strong verbal and written communication skills. Must have experience...
-
Customer Service Representative
2 days ago
Merritt Island, United States Circle K Full timeStore 2704724: 4285 N Courtney Pkwy, Merritt Island, Florida 32953Shift AvailabilityDays - Evenings - Overnight Job TypeFull timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a...
-
Customer Service Representative
4 weeks ago
Merritt Island, United States FastSigns Full timeCustomer Service RepresentativeFASTSIGNS of Merritt Island is hiring for a Customer Service Representative to join our team! Do you have previous experience in a Sign & Graphics Business? Are you currently a Customer Service Representative in a Sign & Graphics business? Job highlights: Strong verbal and written communication skills. Must have experience with...
-
Customer Service Representative
3 weeks ago
Merritt Island, United States Government Jobs Full timeCustomer Service RepresentativeUnder the general supervision of the Customer Service Supervisor, and/or the Utility Customer Service Manager, performs responsible office work in assisting the general public. The Customer Service Representative is responsible for a number of customer-oriented tasks in a call center and/or face to face environment. These...
-
Merritt Island, United States Circle K Full timeStore 2726128: 6155 N Courtenay Pkwy, Merritt Island, Florida 32953Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...
-
Overnight Customer Service Rep
2 weeks ago
Merritt Island, United States Circle K Full timeStore 2704774: 2323 N Courtney Pkwy, Merritt Island, Florida 32953Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...
-
Customer Service Representative
1 hour ago
Beech Island, United States Circle K Stores, Inc. Full timeStore 2705348: 5412 Jefferson Davis Hwy, Beech Island, South Carolina 29842 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire Customer Service Representative, Customer Service, Representative, Retail, Service
-
Customer Service Representative
1 week ago
Pawleys Island, United States Arrow Exterminators Full timeCustomer Service Representative 5113 - Georgetown SC 10698 Ocean Highway, Pawleys Island, SC, USA 33000-38000 per year Full Time Customer Service Representative Stark Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This...
-
Customer Service Representative
3 weeks ago
Bainbridge Island, United States Common Spirit Health Full timeCustomer Service RepresentativeVirginia Mason is seeking a Customer Services Representative in our ambulatory clinic.The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable. As a Customer Services Representative you will assist providers in...
-
Customer Service Representative
2 days ago
Staten Island, United States FastSigns Full timeCustomer Service Representative Fastsigns of Staten Island is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective...
