Customer Service Representative

7 days ago


Jurupa Valley, United States Uline Full time

Bilingual Customer Service Representative - OvernightsPay from $23 to $27 per hourPlus $4 Shift DifferentialCalifornia Branch4810 South Hellman Avenue, Ontario, CA 91762Customer Service is the heartbeat of Uline As an Overnight Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.Better together This position is on-site, and we are looking for people who share our passion.Hours: Friday - Tuesday, 9 PM to 5:30 AMPosition ResponsibilitiesProcess customer orders and inquiries in a collaborative call center using world-class technology.Communicate with customers over phone, email and chat.Help customers navigate Uline's website and online ordering.Become a product and solutions expert We’ll equip you to answer product, pricing and shipping questions quickly and confidently.Minimum RequirementsHigh school diploma or equivalent. Bachelor's degree preferred.Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customersBilingual (English / Spanish) - fluent in both verbal and written forms.BenefitsComplete medical, dental, vision and life insurance coverage and other wellness programs.401(k) with 6% employer match. Multiple bonus programs, including profit sharing.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Employee PerksBest-in-class, clean, modern facilities.First-class fitness center and nearby walking path.About UlineUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Uline is a drug-free workplace.EEO/AA Employer/Vet/Disabled#LI-JW2#LI-CA001(#IN-CACS)



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