Admissions Director
2 weeks ago
TITLE: Admissions Director
REPORTS TO:Administrator
I.
JOB SUMMARY
Toplan,organize,develop,andoperatetheAdmissionDepartmentinaccordancewith current Federal, State, and local regulations, standards, guidelines, and facility policy.
Toensurethatallresidentreferralsareproperly screened,andeligibilityisverified,prior to accepting the referral and admitting the patient.
Toensureallrequiredagreementsandformsareobtainedand properlyfilledout/signed by the appropriate parties at time of admission to ensure contract
compliance. The Admission Director/designee is responsible for
ensuring
that accurate
information
and
all
required
forms/agreements
are
maintained in the Electronic Medical
Record system associated with patient/resident.
Develop and maintain relationships with area community agencies and organizations. Responsiblefordrivingandfacilitatingeffectstreamsofcommunication relatedtothe services of the facility.
II.
QUALIFICATIONS
A.
Bachelor’s Degree in related field of study (marketing, finance, healthcare/businessmanagement) or 2yearsofdirectexperience.
B.
Preferredknowledgeoflong-term care.
C.
Communicatesappropriately,isadaptabletochangesinassignmentsand priorities, and can delegate tasks when appropriate.
D.
Musthavetheabilitytoworkindependentlyand manageawidevarietyof contact with outside agencies with tact and discretion.
E.
Ability
to
multi-task,
meet
deadlines
in
a
challenging
environment,
and
be
able
to
think analytically.
F.
Always
demonstrates
positive
customer
service
and
a
respectful
attitude.
G.
Technology
oriented
and
must
have
working
knowledge
of
Microsoft
Excel
and
Microsoft Outlook,EMRsystemswith theabilitytolearn newsoftwareand
systems.
H.
Preferred
experience
with
insurance
portals.
III.
PHYSICAL REQUIRMENTS
A.
Abilitytomoveintermittentlythroughouttheworkdayandsitata desk.
B.
Abilitytoworkinafastpacedanddemanding environment
C.
Abilitytodemonstrateemotionalmaturitytoandworkwithill,disabled, elderly, and emotional individuals.
D.
Mustbeabletooccasionallymoveandliftsuppliesand equipment.
E.
Beingoodgeneralhealth;besubjecttoexposuretoinfectiouswaste, diseases, and other conditions, etc.
IV.
ESSENTIAL FUNCTIONS
A.
ResidentReferral Process
1.
Communicateeffectivelyandefficientlywithhospital, Central Intake Team, o r
community agencies regarding admission referrals.
2.
Prior to accepting a referral, carefully review the resident’s Skilled Nursing Facility eligibility for Medicaid/Medicare/Insurance in the Eligibilityportals.EnsurethatonlyreferralsthathaveSNFcoverageare
accepted.
3.
Completerequiredidentifiedoffenderregistryverificationsandinitiate criminal background check requests per facility policy.
4.
Ensure that any private pay residents are informed that a 1-month depositand1-monthadvanceisdueattimeofadmissionunlessdeposit waiver is approved by the facility Vice President.
5.
Review the referral and ensure that that all the resident and anyresident representative, Power of Attorney, Guardian information is complete.Ifincomplete,workwiththereferralcontactatthehospitalto ensure the information is completed prior to admission.
6.
Acceptreservationsforresidentaccommodationsinanaccurateand organized manner.
7.
CollaboratewithfacilityInterdisciplinaryTeamtoanalyzereferralstoensure facility can meet resident’s medical and care needs adequately.
8.
Notifyreferringagencytimelywith outcome.
9.
CollaboratewithAdministratorandnursingdepartmentin assigning appropriate rooms to residents.
10.
Communicateresidentadmissions,discharges,orroomtransfersto appropriate departments in a timely manner.
B.
Admission Process
1.
Implementprocesstoensureallnewresidents,uponadmission,are greeted and escorted to the assigned resident room.
2.
Explainfacilityphilosophy,policiesandprocedurestopotential residents,
newresidents,andresidents’ representatives.
3.
MaintainaccuratecensuswithintheEMR,aspercompany policy.
4.
Onceareferralisapprovedforadmission,scheduleatimewith familyand/orresidenttoobtainadmissionagreement for Medicare and Insurance payerssignedthedayofadmissionorwithin72 hoursofadmission.Ensureallnecessaryadmissiondocuments are uploaded and appropriately categorized/labeled in Point Click Care.
C.
Financial Performance
1.
Responsibleforcarefullyassessingthefinancialeligibilityportion for each referralpriorto approvingthe admissiontoguarantee thatthe facility will be able to be reimbursed for the care/services provided.
D.
Marketing
1.
AnalyzetheMarketingdatarelatedtoreferrals,admissions,discharges,and resident case mix to collaborate in developing and implementing the marketing/census development program.
2.
Maintainopenlinesofcommunicationtoactasaliaisonbetween transferring agencies and the facility.
3.
Promoteongoingcustomerservicethroughoutthefacilityasoutlinedinthe Ambassador Program.
V.
OTHER DUTIES
A.
DevelopandparticipateinQualityAssuranceProgramImprovementinitiatives as assigned.
B.
Observeandimplementfacilitypoliciesand procedures.
C.
Performotherdutiesas assigned.
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