Food Runner

2 months ago

Montgomery, United States PCH, Inc. Full time

As a member of our hospitality team, the primary responsibility of a Food Runner is to play a crucial role in ensuring the smooth and efficient flow of prepared dishes from the kitchen is presented appealingly and delivered promptly to the correct tables by greeting guests warmly and following table etiquette guidelines. This role will also attend menu classes to stay informed of current menu offerings and is responsible for setting the station with the necessary sauces/condiments, folded napkins, and well-stocked supplies to ensure seamless operations throughout the night. A crucial part of this role is to break down the station, store items in their designated locations, maintain cleanliness and uphold high standards of presentation, accuracy, and cleanliness for guest satisfaction.

  • Maintains a positive and professional attitude, providing excellent customer service to guests.
  • Attends daily menu classes to stay informed about menu items, ingredients, and any updates or changes.
  • Sets up the station with appropriate sauces/condiments, folds napkins for plate liners, prepares butter, and ensures the station remains fully stocked throughout the shift.
  • Breaks down the station at the end of the shift, properly storing items in their designated locations.
  • Ensures accurate and prompt food delivery by running all food orders to the correct tables.
  • Reports gratuities received following company guidelines and in compliance with federal regulations.
  • Assist with hosting and dining room attendant responsibilities as needed, demonstrating teamwork and flexibility.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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