Senior Product Manager, Salesforce Signature Success Plans

Senior Product Manager, Salesforce Signature Success Plans page is loaded## Senior Product Manager, Salesforce Signature Success Plansremote type: Office - Flexiblelocations: Georgia - Atlanta: Illinois - Chicago: Washington - Seattle: Indiana - Indianapolistime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 25, 2025 (28 days left to apply)job requisition id: JR312038*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryCustomer SuccessJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isnt a buzzword its a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.## **Department Description**The Customer Success (CS) Success Plan product management organization is responsible for managing Salesforces Customer Success Plan offer portfolio (Standard, Premier, and Signature Success Plans) with which we enable our customers to realize value from their Salesforce technology investments. We work backward from the customer to address their needs across all customer segments (Small Business, Commercial, and Enterprise) and across all Salesforce products. The team is the voice of the customer and market to the rest of the CS organization and we work across all functions within CS and the Salesforce product organizations to continuously enhance the customer value and experience delivered by the Success Plans offer portfolio.## **Position Overview**The Senior Product Manager is responsible for driving enhancements to the Salesforce Signature Success Plan offer. As a key member of the product team, you will help define the product roadmap, and work with other product managers, and key stakeholder teams in sales, delivery, marketing, finance and operations to bring products to market. The ideal candidate will have a deep understanding of the Salesforce platform, the needs of Salesforce customers, and the specific requirements of the Signature Success Plan offer.* Help define and execute on the product roadmap for Signature Success Plans and ensure alignment with business goals* Work with delivery, sales, and marketing to bring products to market* Gather and analyze customer feedback to drive product innovation* Represent the product team to key stakeholders* Stay up-to-date on industry trends and competitive landscape* Ensure that the Signature Success Plan offer meets the needs of Salesforce customers and partners* Drive growth and adoption of the Signature Success Plan offer## Minimum Requirements:* 5-10 years of experience in product management* Prior product management experience in SaaS, public cloud, or Large Enterprise B2B software* Excellent understanding of the Salesforce platform* Strong analytical and problem-solving skills* Excellent communication and interpersonal skills* Ability to work independently and as part of a team## **Preferred Requirements:*** Experience with the Signature Success Plan offer* M.B.A.* Experience in Support, Success, or Services product managementUnleash Your PotentialWhen you join Salesforce, youll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, well bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine whats possible for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.### ### ### ### For Washington-based roles, the base salary hiring range for this position is $155,400 to $213,800.### ### ### ### For Illinois based roles, the base salary hiring range for this position is $155,400 to $213,800. #J-18808-Ljbffr