EDI Operations Specialist

2 weeks ago


New Albany, United States PSI (Proteam Solutions) Full time

Job Title: EDI Operations Specialist Contractor

Job Summary:

We are seeking an experienced EDI Operations Specialist to join our team on a contract basis, supporting daily EDI operational functions. This role will focus on resolving EDI issues, managing accounts receivable EDI workflows, and monitoring EDI-related tickets. The ideal candidate will also participate in EDI projects as needed to support business operations and ensure seamless data exchange with partners.

Responsibilities:

  • Manage daily EDI operations, including monitoring, troubleshooting, and resolving EDI-related issues.
  • Coordinate with internal teams and external partners to address EDI processing errors and ensure timely resolution.
  • Support accounts receivable processes by ensuring accurate and timely data flow through EDI channels.
  • Monitor EDI ticketing system and prioritize tickets based on urgency and business impact.
  • Participate in EDI projects, supporting system upgrades, new partner onboarding, and process improvements as needed.

Required Skills:

  • Strong experience in EDI (Electronic Data Interchange) processes, with familiarity in standard EDI formats (e.g., X12, EDIFACT) and protocols (e.g., AS2, FTP).
  • Proficiency in EDI mapping, translation software, and troubleshooting tools.
  • Experience with ERP systems (e.g., SAP, Oracle, or similar) and their integration with EDI solutions.
  • Ability to manage multiple EDI transactions and maintain accuracy in high-volume environments.
  • Strong problem-solving skills, especially in identifying root causes and implementing solutions for EDI errors.
  • Collaborative and adaptable working style, able to effectively communicate with both technical and non-technical stakeholders.

Preferred Skills:

  • Experience with EDI platforms or middleware solutions (e.g., IBM Sterling, Cleo, Dell Boomi, or MuleSoft).
  • Knowledge of accounts receivable processes and their integration with EDI systems.
  • Familiarity with ticketing systems (e.g., ServiceNow, JIRA) to manage and track EDI issues.
  • SQL skills for querying and troubleshooting EDI data issues.
  • Exposure to project management principles for EDI-related projects or initiatives.
  • Strong organizational skills, detail-oriented, with the ability to maintain workflow efficiency and documentation practices.


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