F&B Server
1 month ago
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F&B Server
Food & Beverage Servers are vital in developing connections to
patrons within our eating establishments. They develop and
nurture guest relationships from the first point of contact with
a guest, through a meal, and throughout many meals for many years
to come. We seek out team members who are honest-to-goodness
members of "Club Human." They have the ability to authentically
develop pathways for real relationships with our guests and
endear them to our businesses for years to come. Our goal is to
hire Food & Beverage professionals who see each dining experience
as a unique opportunity to engage with their fellow-humans and
make their experiences enthusiastically positive.
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We See You & We Want You On Our Team
SCP is currently seeking a radically-friendly Food & Beverage
server to elevate the dining experience of our hotel guests. This
is a tipped position
* Work alongside a hardworking yet extremely fun team who will
honor your strengths & challenge you to climb in your department
and within the hotel.
It is important for us that you are doing the things you love to
do inside and outside of work. We value YOU, your mind, spirit,
and the balance between work and LIVING.
If this sounds like your next dream job, learn more about the
role below and apply online via the link today. We are looking
forward to connecting with you [insert link to trinet
application]
Your New Opportunity:
You serve guests according to best practices and cultural values
(do good and contribute joy). You have upselling skills and
product knowledge to ensure all guests receive their favorite
F&B's. You maintain ownership and contribute to guest-happiness
and successful sales. You are able to "read" your fellow-humans
and own your mistakes. You have great problem-solving and
reasoning skills.
What You Will Tackle:
* Anticipate guests' needs, respond promptly, and acknowledge all
guests, however busy and whatever time of day.
* Observing guest reactions and conferring frequently with team
members to ensure guest satisfaction.
* Maintain positive guest relations at all times. Resolve guest
complaints to over-the-moon satisfaction.
* Serves guests according to established SCP procedures.
* Follow Hotel policies with lost and found items.
* Adhere to Hotel requirements for guest and team member
accidents or injuries and in emergency situations.
* Continuously promote sanitation, safety, and security efforts.
* Report to the F&B Manager/F&B Supervisor on-time, rested, and
ready to grow().
* Maintain a professional demeanor and attitude.
* Take orders, accept payments, compute guest checks, operate a
point-of-sale register system.
* Ensure daily setup procedures are complete; complete prep for
next shift.
* Perform routine cleaning duties as assigned. Bus tables as
needed.
* Set up and serve special functions and events as scheduled.
* Reports tips for each pay period.
* Adhere to relevant Food Safety Hygiene standards.
* Other duties as assigned.
The Essentials:
* Must be a United States citizen or possess a valid work permit.
* Must have a valid State-Issued Driver's License.
* 1 years leadership experience in Food and Beverage preferred.
* High School diploma or equivalent" />
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