Principal Product Manager

4 weeks ago

San Diego, United States Intuit Full time

As a Principal Product Manager for AI-powered help for TurboTax, you will be responsible for creating innovative solutions that will revolutionize the way people access help and guidance for business and personal taxes. Your role will focus on delivering expertise to customers and experts, while also enabling the producers to develop these experiences. You will work closely with various platform teams across Intuit, to develop and implement a cohesive strategy for Digital Experiences as part of the Customer Success organization in the Consumer Group. To excel in this role, you must have a solid background in digital product management and possess exceptional leadership skills with a strong bias for action. You should have experience working in complex, high-stakes industries and be comfortable navigating ambiguity and making tough decisions. The successful candidate will be a creative problem-solver who is comfortable working in a highly collaborative and customer-obsessed work environment. Experience working with AI/ML technologies and platform capabilities, as well as a deep understanding of customer needs and expectations, will be key to success in this role. Join us and help us create groundbreaking digital experiences that will change the way people approach gaining confidence with taxes Responsibilities

Defining and leading a bold vision and strategy for the TurboTax platform and providing product thought leadership in identifying critical customer requirements Driving innovation for TurboTax digital experiences by partnering with teams and stakeholders across the Intuit ecosystem to identify new opportunities Collaborating and partnering across Consumer Group and Intuit Customer Success to deliver new capabilities and experiences to unlock growth and retention as well as to drive efficiencies for the business Employing leadership and problem-solving skills to create platform-focused solutions that meet end-user needs and exceed expectations, keeping the latest market trends and technological developments in mind Mitigating risks, addressing challenges, and making tough decisions in a dynamic, fast-paced environment to ensure flawless execution of team initiatives Leading a team of professionals from different fields, ensuring collaboration, and promoting a culture of dedication to providing delightful end-user experiences Continuously identifying areas of improvement and opportunities for innovation to ensure that TurboTax remains at the forefront of the industry and maintains its position as a market leader Driving holistic with extreme ownership empathy for customers, experts, and the operators who enable digital experiences How you will lead: Develop product roadmap and requirements to deliver seamless help experiences for TurboTax Collaborate with a team of top customer success leaders, product managers, analysts, data scientist, engineers, designers, marketers and operations specialists Own and drive KPIs/success metrics Ruthlessly prioritize your backlog and work across teams to deliver value for our customers Develop a bold and innovative vision for the future, broken down into MVP experiences to quickly learn and iterate based on data and end-user feedback Present regularly to the core/leadership teams on project strategy and deliverables 8+ years of product management experience Proven experience working for a SaaS high-growth company with a focus on reimagining customer experiences and consolidating disparate legacy tools Strong ability to analyze and interpret data, with a plus on writing queries Ability to understand complex technical workflows and drive innovative product solutions for internal business users while consistently pushing innovation boundaries and balancing short-term customer needs with long-term product vision Strong communication skills to engage and evangelize with both technical and non-technical users Demonstrated passion for seeking a deep understanding of customer needs and turning that insight into a compelling vision Proven track record of driving through designs, ideas, and roadmaps with an entrepreneurial mindset and an exceptional drive A learning mindset, curious, bold, self-aware, and humble, unafraid to adjust rapidly to new data and willing to accept failure Adept at building deep domain expertise in complex business areas to establish customer empathy and trust Capable of establishing credibility with technical teams via common understanding of web application development, API services, technical documentation Ability to connect and collaborate with product, UX, marketing, engineering teams, and strategic partners to drive decision making and execution Strong technical background to understand and discuss technical concepts, manage trade-offs, and evaluate opportunistic new ideas with internal and external partners Takes end-to-end responsibility for the users' success Bachelor’s degree required with a focus in computer science or business administration; equivalent professional experience will be considered

#J-18808-Ljbffr

  • Principal Product Manager

    3 weeks ago

    San Diego, United States HP Full time

    Principal Product Manager – Cloud Fleet Management (US-Remote) Description - HP, Inc. is embarking on an exciting journey of creating multiple software SaaS and managed services products to delight our customers. In this area, we have created the Workforce Experience Platform (WEX) that empower companies to enhance employee collaboration and productivity...

  • Principal Product Manager

    1 week ago

    San Diego, United States HP Full time

    Principal Product Manager – Cloud Fleet Management (US-Remote) Description - HP, Inc. is embarking on an exciting journey of creating multiple software SaaS and managed services products to delight our customers. In this area, we have created the Workforce Experience Platform (WEX) that empower companies to enhance employee collaboration and productivity...

  • Principal Product Manager

    3 days ago

    San Diego, United States CareerBuilder Full time

    Principal Product Manager Cloud Fleet Management (US-Remote) Description - HP, Inc. is embarking on an exciting journey of creating multiple software SaaS and managed services products to delight our customers. In this area, we have created the Workforce Experience Platform (WEX) that empower companies to enhance employee collaboration and productivity...

  • Principal Product Manager

    6 days ago

    San Diego, United States Intuit Full time

    **Overview**: Come join the QuickBooks Digital Experiences team as a Principal Product Manager. In a world where AI is disrupting Fintech and our customers are increasingly coming from a generation that takes fast information for granted, QuickBooks is best positioned to provide critical insights and automate complex tasks for small and medium business...

  • Principal Product Manager

    3 weeks ago

    San Jose, United States ZEDEDA Full time

    ZEDEDA makes edge computing effortless, open, and intrinsically secure - extending the cloud experience to the edge. ZEDEDA reduces the cost of managing and orchestrating distributed edge infrastructure and applications, while increasing visibility, security and control. ZEDEDA delivers a distributed, cloud-native edge management and orchestration solution,...

  • Principal Product Manager

    2 months ago

    San Diego, United States Intuit Full time

    **Overview**: Intuit’s Expert Network is the driving force behind Intuit’s AI-powered human-enabled services and product support for consumers and small businesses, which enables service revenue in FY24 as part of Big Bet 2: Connecting people to Experts, Our vision is to become the Expert Network of Choice for all professionals. We are seeking a highly...

  • Principal Product Designer

    16 hours ago

    San Diego, United States Intuit Full time

    **Overview**: Come join the TurboTax team focused on retention as a Principal Designer. We leverage vast data, behavioral insights, and AI modeling to build personalized experiences that leave consumers feeling heard and taken care of no matter what life complexities come their way. **What you'll bring**: - Four-year degree in Human Computer Interaction,...

  • Principal Product Manager

    3 weeks ago

    San Jose, United States ZEDEDA Full time

    ZEDEDA makes edge computing effortless, open, and intrinsically secure - extending the cloud experience to the edge. ZEDEDA reduces the cost of managing and orchestrating distributed edge infrastructure and applications, while increasing visibility, security and control. ZEDEDA delivers a distributed, cloud-native edge management and orchestration solution,...

  • Principal Product Manager

    2 weeks ago

    San Jose, United States ZEDEDA Full time

    ZEDEDA makes edge computing effortless, open, and intrinsically secure - extending the cloud experience to the edge. ZEDEDA reduces the cost of managing and orchestrating distributed edge infrastructure and applications, while increasing visibility, security and control. ZEDEDA delivers a distributed, cloud-native edge management and orchestration solution,...

  • Principal Product Manager, ML Platform

    3 weeks ago

    San Francisco, United States The Product Folks Full time

    Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results. In short, Adobe is...

  • Principal Product Manager: Virtual Expert Platform

    3 weeks ago

    San Diego, United States Intuit Full time

    **Overview**: Come join the Virtual Expert Platform as a "Principal Product Manager, where you will lead AI-driven technology innovation to build platforms at scale that help transform the lives of consumers, small businesses and accountants by connecting our customers to experts across all Intuit product lines. As a leader on the Intuit Virtual Expert...

  • Principal Product Manager

    2 weeks ago

    San Francisco, United States The Ash Group, Inc. Full time

    Must be located in the San Francisco or San Mateo areas Direct Hire - FTE Principal Product Manager Salary $170-230 DOQ Position Summary We seek an experienced Principal Product Manager with support Experience to join our team. You'll play a pivotal role in shaping the future of our support operations. We seek a visionary leader passionate about leveraging...

  • Principal Product Manager

    1 month ago

    San Francisco, United States The Ash Group, Inc. Full time

    Must be located in the San Francisco or San Mateo areas Direct Hire - FTE Principal Product Manager Salary $170-230 DOQ Position Summary We seek an experienced Principal Product Manager with support Experience to join our team. You'll play a pivotal role in shaping the future of our support operations. We seek a visionary leader passionate about leveraging...

  • Principal Product Manager

    3 weeks ago

    San Francisco, United States Apollo.io Full time

    Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 270 million B2B contacts, along with tools to engage and...

  • Principal Product Manager

    2 weeks ago

    San Francisco, United States Apollo.io Full time

    Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 270 million B2B contacts, along with tools to engage and...

  • Principal Product Manager, AI

    2 weeks ago

    San Ramon, United States GE HealthCare Technologies, Inc. Full time

    Product Strategy:Develop product strategies to capture market opportunities for AI driven products in healthcare that aligns with GEHCs core values. Market Insight:Collect insights and build market analysis that provides the data to justify product Product Manager, Manager, Healthcare, Principal, Product Designer, AI

  • Principal Product Manager

    4 weeks ago

    San Francisco, United States The Ash Group Full time

    Must be located in the San Francisco or San Mateo areasDirect Hire - FTEPrincipal Product ManagerSalary $170-230 DOQPosition SummaryWe seek an experienced Principal Product Manager with support Experience to join our team. You'll play a pivotal role in shaping the future of our support operations. We seek a visionary leader passionate about leveraging...

  • Principal Product Manager

    1 month ago

    San Francisco, United States The Ash Group Full time

    Must be located in the San Francisco or San Mateo areasDirect Hire - FTEPrincipal Product ManagerSalary $170-230 DOQPosition SummaryWe seek an experienced Principal Product Manager with support Experience to join our team. You'll play a pivotal role in shaping the future of our support operations. We seek a visionary leader passionate about leveraging...

  • Principal Product Manager

    1 month ago

    San Francisco, United States The Ash Group Full time

    Must be located in the San Francisco or San Mateo areasDirect Hire - FTEPrincipal Product ManagerSalary $170-230 DOQPosition SummaryWe seek an experienced Principal Product Manager with support Experience to join our team. You'll play a pivotal role in shaping the future of our support operations. We seek a visionary leader passionate about leveraging...

  • Principal Product Manager, Product Creation

    3 weeks ago

    San Francisco, United States Fabletics Full time

    Job Description TechStyleOS is currently looking for a Principal Product Manager to lead our Product Creation Team. This is an amazing opportunity to work in a highly dynamic environment and deliver impactful new services and features that impact Fabletics as well as our proprietary FashionOS technology. How do you fit in: As the Principal Product Manager,...