Account Analyst

1 month ago

Providence, United States Hasbro Full time

At Hasbro, our mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. We're looking for adventurous and curious people who want to explore, experiment, and innovate to come up with the best ideas. Our culture has inspired our diverse team of highly skilled, highly creative, and highly committed individuals for 100 years and we believe the best is yet to come.

The Account Support Data Analyst will be responsible for providing a high level of support to Hasbro's customer accounts and internal Sales team in all areas of item set-up and maintenance. This individual is expected to deliver high standards of efficiencies in terms of data accuracy and detail both internally and within our customer's portals. The Account Support Data Analyst will maintain a high quality of support for accounts in order to effectively reduce potential liability for account chargebacks resulting from inaccurate/late data updates. This person should be able to analyze current processes and to provide recommendations on new processes.

A Day In The Life:
•Complete seasonal item set up in account's system via GDSN and/or as per retailer's requirements
•Maintain weekly item maintenance: including but not limited to - UPC, case pack, dimension and price additions and changes
•Generate new item setups and execute item maintenance
•Stay informed of all retailer's requirements and timelines for item set up and item maintenance
•Update Business Process Procedures and Account Calendars to reflect most current information
•Meet expectations and deadlines set by retailers and sales teams
•Maintain individual account Item Trackers in Excel and ensure accuracy
•Work with Sales, Replenishment and Account Support Order Management to verify item changes as directed by US marketing
•Complete item set ups as requested by Sales/Replenishment
•Coordinate Sample/Comp orders specific to customer requirements for seasonal set ups to ensure timely delivery
•Identify missing data points and images
•Work as a team player to evaluate and improve data process to increase efficiencies
•Research account charge backs and appeals as necessary

What You'll Bring:
•BS - Business Administration or equivalent
•3-5 Years Process Management
•Experience with Wal-Mart, Target or other mass retailers
•Strong computer skills using Microsoft office including Advanced Excel Skills (v-lookups, pivot tables etc.)
•Excellent Communication and interpersonal skills
•Ability to work as a team player and partner
•Comfortable in a fast-paced environment
•Ablility to provide deliverables within time constraints
•Strong analytical and problem solving skills
•Ability to handle multiple tasks effectively and efficiently with strong attention to detail
•Proactive customer service focus

Hasbro's world-class brands and talented people are our greatest assets. One of the ways we invest in you is through a competitive and contemporary benefits package. Your particular benefits package will depend on your position, location, local legal requirements, and years with the company. Here's a look at what your benefits package may include: Medical, Dental & Vision Insurance, Half-day Fridays year-round, Paid Vacation Time and holidays, Generous 401(k) match, Paid Parental Leave, Team Hasbro Volunteer Program, Employee Giving and Matching Gifts Programs, Tuition Reimbursement, Toy Discounts and more

Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.

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