Technical Systems Education Analyst, Corporate, FT, Variable

2 weeks ago

Travelers Rest, United States Prisma Health Full time

Inspire health. Serve with compassion. Be the difference. Job Summary Responsible for building and maintaining the EMR training environment. Responsible for updating and modifying all training materials, including lesson plans, exercise books, job aids, simulations and scenarios in MST and in production. Works closely with the Epic Analysts to ensure alignment in system updates and other application enhancements. Audits educators during facilitation, offering feedback, suggestions, and when necessary, a remediation plan. Responsible for training end users, when needed. Other responsibilities include rebuilding and refreshing MST environment, managing and owning Application Parking Lot, maintaining Template Training requirement crosswalk process and maintaining the Training Schedule and Catalogue. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference Builds and maintains the training environment used in providing end-user training on EMR (Epic). Updates and modifies training materials and MST for systems/programs (Epic, others) and maintains accuracy of lesson plans, exercise books, job aids, simulations and scenarios. Credentials/cross trains and audits educators on assigned applications. Collaborates with Epic Analysts to ensure alignment in system updates and other application enhancements. Develops and delivers remediation plan to educators, as needed. Troubles shoot issues shared through Service Now, Analysts, or end users. Trains end users on various assigned applications. Performs other duties as assigned. Supervisory/Management Experience This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Education Education - Bachelor's degree in General Education, Information Sciences, Business Management, Training and Development, Clinical Informatics, Project Management or related field of study. Experience - Three (3) years adult healthcare education experience. Two (2) years in a medical office or healthcare facility training setting preferred. One (1) year of training on EMR preferred. In Lieu Of In lieu of a Bachelor's degree five (5) years training experience and completed certification or certification pending in Epic Application Curriculum and Epic Application Training Environment may be considered. Required Certifications, Registrations, Licenses Certification in Epic Application Curriculum - must be obtained within 90 days of hire Certification in Epic Application Training Environment - must be obtained within 90 days of hire Knowledge, Skills and Abilities Basic computer skills (word processing, database) Knowledge of Office Equipment (fax/copier) Mathematical Skills Project management skills Adult learningeducation theory Experience developing customized training materials Ability to trouble shoot issues and provide viable and valuable solutions. Working knowledge of EMR environment and well-versed in all applications so that they can, with high quality, credential and cross train educators on assigned applications. Working knowledge of Epic Application Curriculum and Epic Application training environment. Work Shift Variable (United States of America) Location Independence Pointe Facility 7001 Corporate Department 70019409 Technical Systems Education Share your talent with us Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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