Desktop Support Administrator

2 weeks ago


Lincolnshire, United States JobRialto Full time
Job Summary:

The Desktop Support Administrator role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment.

Minimum 2 years of Experience which includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment, especially focusing on iOS and Macintosh (including but not limited to PC, terminals, printers, and scanners) to ensure optimal workstation performance.

Years of experience needed:

0 - 2 years.

Technical Skills:

Strong expertise on all MAC and iOS domains

Install, upgrade, support and troubleshoot, Windows 7, Windows 10, other OS and Microsoft Office 2013 and any other authorized desktop applications.

Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment.

Performs general preventative maintenance tasks on computers, laptops, printers, and any other authorized peripheral equipment.

Performs remedial repairs on computers, laptops, printers, and any other authorized peripheral equipment.

Customize desktop hardware to meet user specifications and site standards.

Performs work in compliance within specified warranty requirements.

Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains, and restocks assigned parts inventory to insure proper spare parts levels.

On-site support and support for Remote sites and work-from-home computing

Diagnosing, verifying, recording, and reporting downtime and providing immediate notification for all incidents

Emergency recovery maintenance for Desktops

Diagnosing & troubleshooting virus problems that can be fixed using antivirus tool deployed.

Re-installation of the anti-virus packages corrupted or deleted by the users.

Day to day troubleshooting activities

Asset lifecycle management, asset tracking, and end-of-life services.

Perform asset management activities to ensure hardware is properly assigned to the end users.

Vendor Management (Wherever applicable).

Incident, Problem, and Change Management within the EUC environment.

Ability to Evaluate and test new technology for feasibility and implementation within EUC Environment

Provide technical assistance and training to end users on computer operating systems and standard applications.

Provide Smart Hands support to perform basic technology management tasks that require on-site presence under instruction from such other support groups. IMACDs, Equipment changes, reboots, and power cycles. Local servers, BIOS Updates, Local storage appliances

Parts replacement for existing servers resulting out of hardware failure

Education: Bachelors Degree

Additional client information:

  • Lincolnshire, United States K-Tek Resourcing LLC Full time

    Job Summary: The Desktop Support Administrator role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. Minimum 2 years of Experience which includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment, especially focusing on...


  • Lincolnshire, United States MphasisAvance Consulting Full time

    Location: Lincolnshire, IL Start Date: Immediate Role: Deskside Support Technician. Note: We would expect to have any ideal candidate to have Mac support Certification.   ACSP (Apple Certified Support Professional) certification or Apple Device Support certification ACMT certification An exciting opportunity for a dynamic and self-motivated IT...


  • Lincolnshire, United States Diverse Lynx Full time

    Job description : Role: Network Administrator & Data Centre Touch support Contract Locations: Lincolnshire, IL, 60069 Job Title Network Administrator & Data Centre Touch support Key words to search in resume Network Admin, Data Centre touch support, Routing, Switching, Firewall, Palo Alto Technical/Functional Skills -MUST HAVE SKILLS Switching, Routing and...


  • Lincolnshire, United States K-Tek Resourcing LLC Full time

    Note: We would expect to have any ideal candidate to have Mac support Certification. ACSP (Apple Certified Support Professional) certification or Apple Device Support certification ACMT certification An exciting opportunity for a dynamic and self-motivated IT professional to join the workplace support team delivering Deskside/Mac support. We are seeking...


  • Lincolnshire, United States Diverse Lynx Full time

    Role: Siebel Database Administrator Experience: 6 + years Location: Lincolnshire, IL, USA 60069 Duration: 8 Months Job Description Position Description: Siebel Application Administrator Experience with Siebel Application Upgrades Server Components Monitoring - Migration and Deployment of Siebel Objects from One environment to Another. Creation and Monitoring...


  • Lincolnshire, United States Sedgebrook Full time

    **LCS is seeking an experienced Nursing Home Administrator in the senior housing industry. **The Nursing Home Administrator at Sedgebrook is responsible for assisting the Executive Director in the overall administration of the community. S/he supervises operation of the service departments as directed by the Executive Director, with primary emphasis on the...


  • Lincolnshire, United States Aon Corporation Full time

    Posting Description: **Administrative Assistant III** This is a full time in office role out of our Lincolnshire, IL office. **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team,...


  • Lincolnshire, United States t.d.k. corporation Full time

    Job DescriptionJob DescriptionDepartment: Business Administration and Planning Job Status: Full Time FLSA Status: Exempt Reports To: Director Business Administration & PlanningGrade/Level: Amount of Travel Required: 15% Job Type: Positions Supervised: Corporate Information Analyst Business Administration & Planning ParalegalWork Schedule:POSITION SUMMARY1)...


  • Lincolnshire, United States t.d.k. corporation Full time

    Job DescriptionJob DescriptionDepartment: Business Administration and Planning Job Status: Full Time FLSA Status: Exempt Reports To: Director Business Administration & PlanningGrade/Level: Amount of Travel Required: 15% Job Type: Positions Supervised: Corporate Information Analyst Business Administration & Planning ParalegalWork Schedule:POSITION SUMMARY1)...


  • Lincolnshire, United States BIRK Full time

    Job DescriptionJob DescriptionThis established corporation needs someone professional, extremely detailed oriented, who understands the world of investments and financial wealth building.  Would prefer a degree in Finance or comparable experience in the field.  As a Client Service Associate at a Financial Advisor Office, you will play a crucial role in...

  • HR Administrator

    2 days ago


    Lincolnshire, United States H Mart Full time

    Responsibilities but not limited to: Assist in coordinating recruitment efforts by posting job openings, reviewing resumes, and scheduling interviews Provide HR support to regional stores, including recruitment, onboarding, employee relations, and other administrative assistance Assist with employee onboarding procedures to ensure a smooth and effective...


  • Lincolnshire, United States The LaSalle Group Full time

    LaSalle Network has partnered with a company that works with educational software programs for schools. They are looking for a Sales Support Specialist to join their team in Lincolnshire, IL. The ideal canddiate will have 1-3 years of relevant work experience along with great time management skills. This person will be responsible for entering orders...


  • Lincolnshire, United States LaSalle Network Full time

    LaSalle Network has partnered with a company that works with educational software programs for schools. They are looking for a Sales Support Specialist to join their team in Lincolnshire, IL. The ideal canddiate will have 1-3 years of relevant work experience along with great time management skills. This person will be responsible for entering orders...


  • Lincolnshire, United States LaSalle Network Full time

    LaSalle Network has partnered with a company that works with educational software programs for schools. They are looking for a Sales Support Specialist to join their team in Lincolnshire, IL. The ideal canddiate will have 1-3 years of relevant work experience along with great time management skills. This person will be responsible for entering orders...


  • Lincolnshire, United States LaSalle Network Full time

    LaSalle Network has partnered with a company that works with educational software programs for schools. They are looking for a Sales Support Specialist to join their team in Lincolnshire, IL. The ideal canddiate will have 1-3 years of relevant work experience along with great time management skills. This person will be responsible for entering orders...


  • Lincolnshire, United States Snap-on Full time

    This management position is responsible for planning, managing, and general oversight a software development team located in Lincolnshire, IL which collaborates with global teams. This team develops a web-based Windows PC application that runs on our global point-of-sale systems which sells and delivers diagnostic scan tool software. Additionally, the team...


  • Lincolnshire, United States Snap-on Full time

    Overview This management position is responsible for planning, managing, and general oversight a software development team located in Lincolnshire, IL which collaborates with global teams. This team develops a web-based Windows PC application that runs on our global point-of-sale systems which sells and delivers diagnostic scan tool software....


  • Lincolnshire, United States Staples Advantage Canada Full time

    Staples is business to business. You’re what binds us together. Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive...


  • Lincolnshire, United States Aon Corporation Full time

    Posting Description: **Aon is Looking for an Account Specialist!**: We currently have a career opportunity for an Account Specialist I (Client Service Specialist) to work either virtual or hybrid out of our Lincolnshire, IL office. **Your impact as an Account Specialist**: **What the day will look like**: Resolve inquiries associated with all aspects of Aon...


  • Lincolnshire, Illinois, United States Alight Full time

    Our storyAt Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, gives companies and employees...