Payment Product Coordinator

3 weeks ago

Charlotte, United States Motion Recruitment Partners LLC Full time

Payment Product Coordinator

Charlotte, North Carolina

Hybrid

Contract

$61.06/hr - $68.8/hr

Outstanding long-term contract opportunity A well-known Financial Services Company is looking for a Payment Product Coordinator in Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 6 Months

Required Skills & Experience

  • 5+ years business project management experience specifically focused on projects involving wire payments.

  • Hands on project manager with the ability to independently manage/lead product-related project deliverables and meet delivery deadlines.

  • Proactive, independent self-starter, who can work in collaboration with the product and cross functional teams and partners.

  • Knowledge of JIRA / Confluence application for Agile development

  • Background in documenting and refining user stories and process flows

  • Excellent written and oral communication skills with the ability to clearly communicate ideas to diverse business and technical audiences.

  • Proficiency with MS Office software products including MS Project, Power Point, Word, Excel, Visio, SharePoint

  • Experience navigating heavily matrixed organizations, including multiple business lines.

  • Banking experience, prior Wells Fargo experience a plus

  • Strong wholesale treasury management background and experience

  • Experience with international products and/or payment systems.


What You Will Be Doing

  • Responsible for coordinating product deliverables across cross-functional project teams (Product, Technology, Operations, and other key business partners) and managing product-related activities in a project life cycle (e.g., initiation, Agile user story development, market readiness and delivery), with a strong focus on project management and business requirements development for customer-facing products and services.

  • Interact with product leads and key global business partners to execute strategic plans and objectives.

  • Coordinate across a broadly dispersed global team.

  • Coordinate work specific to upcoming customer migration activities.

  • Participate as Intake coordinator to support incoming issue/request tickets from lines of business. Categorize and report on ticket volumes based on issue type. Assist in dispositioning and resolving tickets within established SLA.

  • Prepare, execute, and maintain product project plan, coordinating with other stakeholders and partners as needed to align key project tasks dependencies.

  • Track and report status of project tasks, deliverables, and milestones.

  • Schedule and lead project meetings as needed, publishing agendas, notes and minutes.


You will receive the following benefits:

  • Medical Insurance - Four medical plans to choose from for you and your family

  • Dental & Orthodontia Benefits

  • Vision Benefits

  • Health Savings Account (HSA)

  • Health and Dependent Care Flexible Spending Accounts

  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

  • Hospital Indemnity Insurance

  • 401(k) including match with pre and post-tax options

  • Paid Sick Time Leave

  • Legal and Identity Protection Plans

  • Pre-tax Commuter Benefit

  • 529 College Saver Plan


Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Rene Sadlier

Specialization: Business Analyst

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