Personal Banker Associate I

3 months ago

Owosso, United States Fifth Third Full time
Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
WORKING CONDITIONS:
  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.

#LI-KH1

Personal Banker Associate I

LOCATIONOwosso, Michigan 48867

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Memorial Healthcare Seeking Child/Adult Psychiatrist in Owosso, MI

    3 months ago

    Owosso, United States Memorial Healthcare Full time

    Memorial Healthcare has an excellent opportunity for a Psychiatrist to join us in Owosso, Michigan! We are seeking a provider to join our ambulatory setting that would also be open to covering the inpatient Behavioral Health Unit, if needed. Seeking a provider with a strong desire to join a community healthcare organization and someone that is looking to...

  • Memorial Healthcare seeking Anesthesiologist

    6 months ago

    Owosso, United States Memorial Healthcare Full time

    Memorial Healthcare has an excellent opportunity for an Anesthesiologist to join us at our community hospital in Owosso, Michigan!Employed opportunity with Memorial Medical Associates1 in 4 24-hour callGeneral Cases (bread and butter with frequent OB)No HeadsNo HeartsNo Major Vascular75% Medical Direction 25% Personal PerformanceGreat work/life...

  • Memorial Healthcare Seeking Dermatologist in Owosso, MI

    2 weeks ago

    Owosso, United States Memorial Healthcare Full time

    Memorial Healthcare has an excellent opportunity for a Dermatologist to join our expanding Dermatology practice in Owosso, Michigan!We are seeking a provider with a strong desire to join a community healthcare organization and someone that is looking to grow with us personally and professionally! This is a great time to be a part of organization as we...

  • Memorial Healthcare Seeking CRNAs in Owosso, MI

    3 months ago

    Owosso, United States Memorial Healthcare Full time

    Memorial Healthcare has an excellent opportunity for (3) CRNAs to join us at our community hospital in Owosso, Michigan!We are seeking a provider with a strong desire to join a community healthcare organization and someone that is looking to grow with us personally and professionally! This is a great time to be a part of organization as we continue to...

  • Memorial Healthcare seeking Dermatologist

    6 months ago

    Owosso, United States Memorial Healthcare Full time

    Memorial Healthcare has an excellent opportunity for a Dermatologist to join our expanding Dermatology practice in Owosso, Michigan!We are seeking a provider with a strong desire to join a community healthcare organization and someone that is looking to grow with us personally and professionally! This is a great time to be a part of organization as we...

  • Psychiatrist

    6 months ago

    Owosso, United States Memorial Healthcare Full time

    Memorial Healthcare has an excellent opportunity for a Physician to join our organization in Owosso, Michigan! We are seeking a provider with a strong desire to join a community healthcare organization and someone that is looking to grow personally and professionally. This is a great time to be a part of our thriving organization as we continue to develop...

  • Anesthesiology Physician

    4 weeks ago

    Owosso, United States Archway Physician Recruitment Full time

    Anesthesiology Opening in Michigan -Located in Owosso, MI.-Full Time & Permanent Position. -Employed opportunity.Excellent opportunity for an Anesthesiologist to join us at our community hospital in Owosso, Michigan!We are seeking a provider with a strong desire to join a community healthcare organization and someone that is looking to grow with us...

  • Anesthesiology Opportunity: Owosso, MI

    6 months ago

    Owosso, United States Archway Physician Recruitment Full time

    **Anesthesiology Opening in Michigan**-Located in Owosso, MI.-Full Time & Permanent Position. -Employed opportunity.Excellent opportunity for an Anesthesiologist to join us at our community hospital in Owosso, Michigan!We are seeking a provider with a strong desire to join a community healthcare organization and someone that is looking to grow with us...

  • Family Practice Physician Opportunity in Michigan

    5 days ago

    Owosso, Michigan, United States Archway Physician Recruitment LLC Full time

    Archway Physician Recruitment LLC is seeking a dedicated Family Practice Physician to join our organization in Owosso, Michigan. This is an excellent opportunity for a skilled healthcare professional to grow personally and professionally in a thriving community healthcare organization.About the JobCompetitive compensation package including malpractice...

  • Dermatology opening in: Owosso, MI

    5 months ago

    Owosso, United States Archway Physician Recruitment LLC Full time

    Dermatology Opening in Michigan -Located in Owosso, MI. -Full Time & Permanent Position. -Employed opportunity.Excellent opportunity for a Dermatologist to join our expanding Dermatology practice in Owosso, Michigan!We are seeking a provider with a strong desire to join a community healthcare organization and someone that is looking to grow with us...

  • Private Client Financial Advisor

    2 months ago

    OWOSSO, United States Citizens Full time

    DescriptionAt Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances.  In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial...

  • Private Client Financial Advisor

    2 months ago

    OWOSSO, United States Citizens Full time

    DescriptionAt Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances.  In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial...

  • Memorial Healthcare Seeking Nocturnist Physician in Owosso, MI

    3 months ago

    Owosso, United States Memorial Healthcare Full time

    Memorial Healthcare has an excellent opportunity for a Nocturnist physician to join our growing and expanding organization in Owosso, Michigan! We are seeking a provider that is looking for a 6pm-2am shift, Monday - Friday and is ready to grow with us!Memorial is truly a special and unique place to work! I would love to speak with you to share more about...

  • Expanding Internal Medicine Practice in Michigan

    6 months ago

    Owosso, United States Memorial Healthcare Full time

    Memorial Healthcare has an excellent opportunity for an Internal Medicine Physician to join our growing and expanding organization in Owosso, Michigan! We are seeking a provider that is looking for an outpatient setting and is ready to grow with us!Memorial is truly a special and unique place to work! I would love to speak with you to share more about...

  • Memorial Healthcare Seeking Nocturnist Physician in Owosso, MI

    2 weeks ago

    Owosso, United States Memorial Healthcare Full time

    Memorial Healthcare has an excellent opportunity for a Nocturnist physician to join our growing and expanding organization in Owosso, Michigan! We are seeking a provider that is looking for a 6pm-2am shift, Monday - Friday and is ready to grow with us!Memorial is truly a special and unique place to work! I would love to speak with you to share more about...

  • Family Practice

    3 days ago

    Owosso, United States Archway Physician Recruitment LLC Full time

    Family Medicine Opening in Michigan -Located in Owosso, MI.-Full Time & Permanent Position. Excellent opportunity for another Family Medicine Physician to join our organization in Owosso, Michigan!We are seeking a provider with a strong desire to join a community healthcare organization and someone that is looking to grow personally and professionally. This...

  • Family Medicine opening in: Owosso, MI

    5 months ago

    Owosso, United States Archway Physician Recruitment LLC Full time

    Family Medicine Opening in Michigan -Located in Owosso, MI.-Full Time & Permanent Position. Excellent opportunity for another Family Medicine Physician to join our organization in Owosso, Michigan!We are seeking a provider with a strong desire to join a community healthcare organization and someone that is looking to grow personally and professionally. This...

  • Memorial Healthcare Seeking CRNAs in Owosso, MI

    2 weeks ago

    Owosso, United States Memorial Healthcare Full time

    Memorial Healthcare has an excellent opportunity for (3) CRNAs to join us at our community hospital in Owosso, Michigan!We are seeking a provider with a strong desire to join a community healthcare organization and someone that is looking to grow with us personally and professionally! This is a great time to be a part of organization as we continue to...

  • Permanent | Physician Obstetrics and Gynecology

    4 weeks ago

    Owosso, United States CompHealth Full time

    Owosso offers fun festivals and events, art galleries, historic homes, great restaurants, unique shopping, the Steam Railroading Institute, cultural activities, and a real castle. You can also enjoy quiet, peaceful strolls and bike rides along the River Walk. If you have children, you can send them to Michigan State University, just a half hour away. Contact...

  • Advanced CRNA Opportunity in Michigan

    2 weeks ago

    Owosso, Michigan, United States Archway Physician Recruitment Full time

    CRNA Opening in MichiganA comprehensive health care organization seeks a skilled Certified Registered Nurse Anesthetist (CRNA) to join their team on a full-time, permanent basis. Located in the charming town of Owosso, Michigan, this position offers a unique blend of professional growth and personal fulfillment.About the RoleAs a CRNA with our organization,...