Inbound Customer Service Agent

4 days ago

Salt Lake City, United States Premier Truck Group Full time

** Inbound Customer Service Agent**

**Job Category****:** Hourly/Clerical **Requisition Number****:** INBOU003397 Showing 1 location **Job Details**

**Description**

**We are so excited you are interested in our Inbound** **Customer Service Agent** **opportunity**

**Premier Truck Group is proud to be an essential business throughout the Coronavirus pandemic, allowing for the sustained employment of our employees while keeping health and safety a top priority. We continually re-evaluate and improve procedures on an on-going basis to ensure we are up to date with practices that support todays changing environment.**

Must have at least one shot of Covid-19 vaccine at commencement of employment.

**Winners Work Here**

Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward.

**Premier Truck Group** is headquartered in Dallas, Texas, with nearly 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

When you join our team, youre rewarded with the opportunity work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:

Employee Discounts

Medical, Dental, and Vision Insurance

Life Insurance

Employee Assistance Programs

Paid Holidays and Paid Time Off

401k Plan with Employer Match

Training

Work-Life Balance

Here are some quick insights into this opportunity. We would love to discuss it with you in more detail

**Inbound Customer Service Agent Responsibilities:**

* Answer incoming phone calls from current customers

* Create purchase orders for vehicle repairs

* Schedule maintenance calls at customers request

* Dispatch mobile technicians for roadside assistance

**Inbound Customer Service Agent Requirements:**

* Experience with Microsoft Office: Word, Excel, and Outlook

* Strong communication, organizational, and multi-tasking skills

* Automotive/Diesel knowledge preferred, but not necessary

* Dispatch experience preferred, but not necessary

Apply now to learn more about what Premier Truck Group has to offer

Premier Truck Group is an equal opportunity employer.

IND-ADMIN

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**

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