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PM Food Runner The Grill Room/Polo Lounge
4 months ago
The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly, enthusiastic, professional and timely manner.
- High School diploma or equivalent required unless currently enrolled.
- Minimum of one year previous experience as a server or server assistant in an upscale restaurant, hotel/resort or private club environment preferred.
- Certification of previous training in liquor, wine and food service including Alcohol Awareness Certification preferred.
- Must be able to work in an outdoor environment in all weather conditions.
- Must have professional appearance.
- Must be able to effectively multitask in an extremely fast paced environment.
- Must be able to comply with standards of responsible alcohol service.
- Must be physically able to safely lift and carry trays, kegs and cases weighing up to 50lbs several times during the course of a shift.
- Must be physically able to climb, lift, reach, bend and stoop.
- Must be able to work in a standing position and walk for long periods of time.
- Must be able to effectively and professionally communicate with guest, co-workers and management.
- Candidates in this role will be able to read, write, speak and understand English and meet the minimum age requirement of jurisdiction.
- Assist the servers with presenting menus, answering questions and making suggestions regarding food and beverage service.
- Prepare baskets with required condiments and sides prior to serving.
- Confirm that all orders from the kitchen are accurate, have all required condiments and are presentable then serve to the member/guest.
- Always address the member/guest by name.
- Anticipate the members/guests needs.
- Observe member/guest to respond to any additional requests and to determine when service has been completed.•Responsible for monitoring supplies, maintaining stock and keeping the kitchen/caf areas in a clean and orderly fashion at all times.
- Responsible for assisting the servers in keeping sections and service areas in a clean and orderly fashion.
- Responsible for collecting/maintaining baskets throughout the course of the shift.
- Maintain a "full hands out, full hands in" perspective.
- Monitor kitchen times and relay times to servers/management.
- Maintain complete knowledge of menu, alcoholic beverages, specials and 86'd items.
- Complete daily/weekly checklists of duties and monitor supplies.
- Performs other related duties as assigned by manager.
- Other duties may be assigned as business demands.
