Program Manager

3 weeks ago

Dearborn, United States Ciber Full time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts.You'll join successful teams contributing to our clients' success.You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Position Description:

  • Program Management Team represents the client's Credit Data Organization, globally, as the first point of contact for consumers of Credit data.
  • This role manages a large portfolio, working cross-functionally with the Data Engineering team, Business, and interfacing applications.
  • This role has the Program Management responsibility for building and supporting the data platform in GCP Data Factory, building and supporting analytics/insights on the newly created data platform in GCP, and decommissioning the legacy platforms.
Skills Required:
  • Define and implement best practices, and standardize processes and tools within the Data Organization to ensure an effective and efficient program management office drives successful implementation of key initiatives.
  • Manage the data transformation program governance structure.
  • Manage the global prioritization of the data solution demands and balance with key enterprise objectives.
  • Perform an initial assessment of initiatives and work with product teams to determine estimates and effort; including reviewing, critiquing, and validating requirement specifications. Coordinate cross-functional teams to define release content, priorities, and dependencies.
  • Manage changes, risks, issues, mitigation planning, and contingency planning.
  • Define and maintain strategy and roadmap for Data Platform, in alignment with business needs and data strategy transformation.
  • Drive, track progress, and report on key initiatives to program governance and stakeholders at various levels. Including maintaining scorecards and status reports for multiple leadership levels.
  • Identify integration conflicts and issues with global and cross-portfolio initiatives and ensure they are brought into the proper governance level.
  • Define, analyze, and provision key performance metrics to leadership requests.
  • Participate, prepare, and facilitate in Agile/SAFe Ceremonies.
  • Rally/JIRA Administrator for the portfolio; User maintenance, data integrity, consistency.
Skills Preferred:
  • 8+ years of program management experience.
Experience Required:
  • Portfolio and Program Management.
  • Managing complex programs from inception to launch.
  • Managing transformation programs that span across multiple product teams.
  • Risk management, mitigation, and contingency planning.
  • Change and issue management; along with dependency identification.
  • Demand management and managing/refining backlogs.
  • Creating strategic roadmaps and working with cross-functional teams.
  • Strong leadership skills.
  • Excellent teamwork, interpersonal, and communication (written and oral) skills for working in a global environment.
  • Empathy and care for customers and teams.
  • Detail-orientated, including strong prioritization and organizational skills.
  • Ability to multi-task, manage changing priorities, and adapt quickly to changing demands.
  • Strong Facilitation skills.
  • Strong analytical and problem-solving skills.
  • Experience in all phases of the development life cycle and familiarity with agile practices.
Experience Preferred:
  • Org Change Management.
Education Required:
  • Bachelor's degree in Information Technology or a related discipline.
Education Preferred:
  • Nice to have: Google Cloud Digital Leader certification.

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