Operations Specialist II
6 months ago
Great Benefits:
-
Paid Weekly
-
Excellent Benefits including Medical, Dental, Vision & 401K matching
-
Paid PTO Days
Job Summary:
The Operations Specialist II plays a pivotal role in ensuring that the highest standards of customer.
service are provided for our customers and vendors. A front-line representative of CTL, the Operations
Specialist II is responsible for the entire life cycle of a service request from intake to resolution.
Duties/Responsibilities:
Every NEWCO employee is expected to take care of their health and work safely at all times for
themselves, their families and the safety of their coworkers
Understand and comply with NEWCO'S Core Values and company policies in everything you do
Communicate, model, and monitor compliance with NEWCO'S Core Values and policies and
incorporate them into performance plans, coaching and corrective action.
Answer incoming phone calls and emails for service, dispatch for road-side assistance as
needed, and resolve customer requests regarding maintenance, repairs, registrations, license.
plates, and other inquiries
Use CTL internal database software (Dossier) and Excel (CTL Dashboard) to properly log,
research and complete repairs.
Create work orders, obtain approvals, notify vendors and customers
Work with vendors to obtain and handle estimates
Follow up with vendors for information and customers with status updates
Learn how to accurately pro-rate tires
Maintain and update master vendor list
Ensure accuracy of data and service information for invoicing
Follow standard operating procedure to meet quality standards within Operations Department
Partner with customers, vendors and our sales team to ensure the highest level of service
Able to perform responsibilities of an Operations Specialist I
Proficient with CTL internal database (Dossier) and tracking system (Dashboard)
Know all parts of a trailer
Understand standard repair times and average costs to identify instances of overcharging
Understand vendor estimates and invoices
Understand and utilize relationship between Operations and AP
Supervisory Responsibilities:
None
Required Skills/Abilities:
Bachelor's degree from a four-year college or university; or one to two years related experience
and/or training; or equivalent combination of education and experience.
General automotive understanding that may include trailer lift gate hydraulics and/or
refrigeration air conditioning
Excellent communication and writing skills with attention to grammar
Effective organizational, planning and prioritization skills
Excellent skills with programs such as Outlook, Word, Excel, and general related PC abilities
Excellent telephone etiquette
Aptitude for learning and high productivity in a fast-paced environment
Professional attitude and team player
Organized and self-motivated individual
Willingness to learn and grow
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job, reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions of this job
The employee is regularly required to talk, hear and listen, sit, and use hands, and fingers
The employee is required to stand, walk, and occasionally reach with hands and arms
The employee is required to lift no more than 40 pounds
Work Environment:
Office Environment
-
Network Operations Specialist 1
4 weeks ago
Roseland, United States L3Harris Technologies Full timeJob Title: Network Operations SpecialistJob Code: 17775Job Location: Melbourne, FL L3Harris is seeking a Network Operations Specialist that will monitor, analyze and troubleshoot network problems within an operations center utilizing network management and monitoring tools. This position monitors the alarm conditions on the network to proactively identify...
-
Operations Specialist
2 weeks ago
Roseland, United States CHS Inc Full timeCHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today...
-
Operations Specialist
2 weeks ago
Roseland, United States CHS Inc Full timeCHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today...
-
Operations Specialist
2 weeks ago
Roseland, United States CHS Inc Full timeCHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today...
-
Sr Associate, Network Control
1 month ago
Roseland, United States L3Harris Technologies Full timeJob Title: Sr Associate, Network Control (TDM NOS)Job Code: 17391Job Location: Melbourne, FL Job Description:L3Harris is looking for a TDM Network Control Specialist who will support a large nationwide customer. This individual will be a key member of the Network Operations Control Center (NOCC), and they will closely support the geographically dispersed...
-
Exodontist
2 weeks ago
Roseland, United States Western Dental & Orthodontics Full timeOverview: Exodontist**Earning Potential of $590K per year (based on experience)**We are seeking an Exodontist for our offices in Santa Rosa, CA.. This is a fantastic opportunity for the right Exodontist!At Western Dental & Orthodontics, we are a Dental Home providing a lifetime of services for our patients. Exodontists, like you, support this idea by...
-
Exodontist
2 months ago
Roseland, United States Western Dental & Orthodontics Full timeOverview: Exodontist**Earning Potential of $590K per year (based on experience)**We are seeking an Exodontist for our offices in the San Francisco - Bay Area, CA.. This is a fantastic opportunity for the right Exodontist!At Western Dental & Orthodontics, we are a Dental Home providing a lifetime of services for our patients. Exodontists, like you, support...
-
Operations Specialist
7 days ago
Roseland, NE, United States CHS Inc Full timeCHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today...
-
Operations Specialist
2 weeks ago
Roseland, NE, United States CHS Inc Full timeCHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but...
-
Lead, Network Planning Engineer
6 months ago
Roseland, United States L3Harris Technologies Full timeJob Title: Lead, Network Planning EngineerJob Code: 8804Job Location: Melbourne, FloridaJob Description: Essential Functions: Responsible for assisting in planning and implementing the necessary hardware, software, and telecommunications equipment to maintain and/or enhance the customer’s local and wide-area networks.Evaluate vendor products and recommend...
