Part-Time Seasonal Retail Sales Associate

7 days ago

Los Angeles, United States P.F. Candle Co. Full time

P.F. Candle Co. is hiring a Part-Time Seasonal Retail Sales Associate to join our Echo Park flagship team for the holiday season.Retail Associates serve as the face and voice of our company, engaging with customers to deliver a one-of-a-kind fragrance experience. Because first impressions are everything, Retail Associates welcome every customer to the store in a friendly and approachable manner, and possess an intimate knowledge of P.F. products, history, and values. This is a seasonal position starting in November and ending post-holidays in late December or early January.This position will report to the Shop Manager.Must be able to work flexible hours including weekends and holidays, and have a willingness to adapt to a dynamic work schedule based on workload and team availability.POSITION: Seasonal Part-Time, HourlySTART DATE: November 2024SALARY: $23/HRJOB RESPONSIBILITIES:Customer ServiceGreet customers with a warm, friendly demeanor and create a welcoming environment throughout the shopping experienceEngage in meaningful conversations to understand customer needs and offer product suggestionsProvide expert knowledge and customer education on product information, development and production processes, and care/best use suggestionsGather customer feedback and share with larger team to identify successes and areas of improvementSales & Product ExpertiseUtilize strong sales techniques to upsell or cross-sell products, ensuring customers leave with the right items for their needsEnsure a seamless checkout process, including sales, returns, and exchanges, and answer any questions or concerns professionallyAchieve and exceed sales goals through personalized recommendations and building lasting customer relationshipsStay informed about all products and be able to communicate their unique selling points effectivelyStore Presentation & ExperienceMaintain a clean and organized storefront at all times, ensuring that product displays are always well-stocked and aesthetically aligned with creative directionAssist with inventory management, including cycle counts and product restockingOrganize back stock and storage areas to ensure efficiency and easy access to merchandiseAdministrative SupportAssist with opening and closing duties, including cash handling and balancing the registerContribute to marketing initiatives, such as in-store promotions or social media contentAssist with in-store events and activationsQUALIFICATIONS:Prior experience in retail or customer-facing roles is preferredMust be able to work flexible hours, including weekends and holidaysExcellent communication skills founded on honesty and transparencyAbility to work collaboratively and independently while managing time efficientlyStrong interpersonal skills with a focus on delivering exceptional customer experiencesInterest in learning about P.F. products and enthusiasm for brands with a similar mission is a plusMust take punctuality seriouslyBENEFITS:Paid holidays and sick leaveEmployee discounts Payday product

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