Infrastructure Engineer

3 weeks ago


Pittsburgh, United States Visvero Full time
Job Description
  • Utilize logical problem-solving to find creative solutions to problems in the environment on a broad scale.
  • Plan and design Group Policy Objects as requested to ensure compliance of company policies for servers and user end-point devices
  • Troubleshoot and resolve Active Directory, GPO, Active Directory Federated Services, and password/identity management systems
  • Assist in management/support of internal and external DNS systems
  • Assist in management/support of internal DHCP architecture and scoping
  • Work with stakeholders and other technical teams to collect business and technical requirements and design/deliver enterprise level solutions
  • Create and update technical documentation of operating procedures as needed
  • Maintain standards for installation of infrastructure software/hardware installations
  • Serve as a technical expert for Tier 1/2/3 support groups
  • Collaborate and communicate with internal department and vendor partner architects
  • Own and lead discussions in business and technical information technology solution implementations, upgrades, enhancement, and conversions; recommend solutions as appropriate
  • Support IT goals and objectives, including measures and projects
  • Provide problem-solving leadership based on experience with the technology
  • Act as a senior member of the Systems Engineering Support Team in providing prompt and efficient support to assigned operations; coordinate day-to-day operations, run projects, and assign tasks to Tier 1/2/3 engineers
  • Review domain-level rights and privileges and perform changes as appropriate, review access controls over all servers
  • Collaborate in assessing current and expected Windows infrastructure needs, configuration, maintenance, optimization, and documentation
  • Follow and apply configuration and security standards/policies within a defined Change Management process
  • Assist with implementing solutions and common preventive maintenance practices for hardware and software
  • Ensure that system improvements and changes are implemented correctly and completely and monitor all effects of the modifications
  • Establish/recommend policies on system use and services
  • Perform common administrative tasks
  • Deployment and support of enterprise software, including Microsoft third-party and in-house applications
  • Provide guidance and assign tasks to System Engineers; mentor junior-level Engineers
  • Act as an escalation point for enterprise IT staff for Windows platform issues and corporate IT standards
  • All other duties as assigned
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, or related field required
  • 10+ years direct experience with Windows/Linux administration and maintenance supporting a mid-sized company with $75+ mm revenue
  • 10+ years support experience with VMWare Infrastructure
  • 10+ years hands-on experience in troubleshooting, performance tuning, and problem resolution
  • 8+ years hands-on IIS experience
  • Extensive AD experience; MCSE preferred
  • Strong working knowledge of TCP/IP, DNS, SSL, DFS, FTP, SFT, MFA, Password Management, and SSO
  • Knowledge of basic SQL server fundamentals including setup/installs, queries, basic commands, backup/restores, security
  • Proven ability to multitask between operational and project work efforts
  • Advanced experience/scripting using PowerShell
  • Citrix and Visio skills preferred
  • Azure experience preferred
  • Ability to work after business hours and/or on weekends when required to support on-call, maintenance windows, or emergencies
  • Demonstrated ability to seek existing or emerging industry practices in solving business and technology problems
  • Ability to interact with users of varying levels of technological understanding
  • Strong documentation skills working with business and technical requirements
  • Experience in defining and documenting technology processes and solutions
  • Strong verbal and written communication skills
  • Strong organizational skills with an eye for detail
  • Ability to prioritize work, approach tasks with a sense of urgency, be effective in a fast-paced environment, and manage multiple projects efficiently
  • Ability to work independently and as a team
  • A self-starter with an ability to work with minimal direction and effectively meet deadlines
  • Ability to maintain strict confidentiality.
Benefits
  • Medical Insurance
  • Prescription drug coverage with Home Delivery option
  • Dental Insurance with child orthodontia feature
  • Voluntary Vision Insurance
  • Company matched 401K retirement plan
  • Employee Assistance Plan
  • Life Insurance with AD&D Coverage
  • Long Term Disability Coverage
  • Optional Short Term Disability Coverage
  • Paid Time Off for Holidays, Vacation, Illness
  • Employee Referral Bonuses


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