Customer Support
2 months ago
Job Location
Salinas - Salinas, CA
Position Type
Full Time
Description
Key Responsibilities
- Assist in day-to-day functioning of branch.
- Greet customers warmly and ascertain reason for visiting.
- Build relationships with contractors.
- Answer all calls to Branch promptly and assist accordingly.
- Direct customers to the appropriate team member.
- Use telephones to reach out to customers and verify order and account information.
- Resolve customer complaints via phone, email, mail, or social media.
- Advise on branch information, i.e., hours, location, etc.
- Work with Operations Manager to ensure proper customer service is being delivered
- Assist with placement of orders, refunds, or exchanges.
- Minimum 2 years of experience providing operations, sales and customer service support in a sales, retail or distribution environment.
- Detail oriented and self-starter.
- Ability to maintain a professional work environment at all times.
- Excellent interpersonal communication skills.
- High school diploma, general education degree or equivalent
- Ability to flex into the Warehouse as needed by Operations Team
- Knowledge of relevant computer applications, i.e., Outlook, Excel, etc.
- Forklift experience a plus.
- Building and product knowledge a plus.
- Stand, use hands, and reach with hands and arms.
- Walk, stoop, kneel, crouch, or crawl.
- Sit, climb or balance.
- Lift and/or move up to 110 pounds. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus.
- Exposure to moving mechanical parts.
- Occasionally exposed to fumes or airborne particles.
- May be exposed to a wide range of temperatures.
- The noise level is usually loud.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Qualifications
Emser is an equal opportunity employer and prohibits discrimination and harassment of any kind. Emser makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Emser wants to have the best available people in every job. Therefore, Emser does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.
-
Customer Experience Specialist
4 weeks ago
Salinas, California, United States LinkUs Enterprises Full timeAbout LinkUs EnterprisesWe are a fast-paced team who values each other and hard work. Our company is 100% employee-owned and values long-term team members. We are looking to hire and train 1-2 more technicians in the Salinas area who want to work hard, be a part of a growing team, and have a successful long-term career.Our TechniciansOur Field Technicians...
-
Customer Service Representative
4 weeks ago
Salinas, California, United States Safeway Full timeKey Responsibilities:• Be the face of Safeway, interacting with valued customers in various roles, including bagging groceries, arranging flowers, and sweeping the floor.• Provide assistance to customers and fellow associates, demonstrating thoughtfulness and passion for work.• Maintain a positive and welcoming atmosphere, making others smile and feel...
-
Customer Advocate
4 months ago
Salinas, United States Jobs for Humanity Full timeCompany DescriptionJobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: SafeliteJob DescriptionDoes this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's...
-
Customer Service Representative
4 weeks ago
Salinas, California, United States JobGet Staffing Full timeJobGet Staffing is seeking detail-oriented and customer-focused individuals to join our team as Customer Service Representatives.As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting sales floor activities. If you have a passion for helping...
-
Customer Service Representative
4 weeks ago
Salinas, California, United States Pratt Industries Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Pratt Industries. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve...
-
Customer Service Representative
3 months ago
Salinas, United States Molly Maid Full timeAs a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven...
-
Customer Service Representative
4 weeks ago
Salinas, California, United States Denny Full timeKey Responsibilities:As a Service Assistant at Denny's, you will play a vital role in maintaining the overall operation of the restaurant. Your duties will include:Ensuring a clean and welcoming environment for guestsProviding exceptional customer serviceMaintaining the dish room and back of house areasSupporting the restaurant team in achieving its...
-
Customer Service Rep
1 month ago
Salinas, United States Pratt Industries Full timePerks of Pratt? Paid Holidays from DAY ONE Insurance benefits and wellness reimbursement program within ONE MONTH of hire 6 Months: PAID vacation days 12 Months: FULL tuition reimbursement and PAID childbearing and parenting leave 401K Vesting Open Door policy Schedule Flexibility POSITION: Customer Service RepSalinas California$20.00 - $28.00 - Full Time...
-
Sales Support Representative
4 weeks ago
Salinas, United States Roofline Supply and Delivery - Salinas Full timePREFERRED WORK EXPERIENCE3+ years of experience in construction wholesale distribution salesStrong skills in Microsoft Office and AgilityBilingual (English and Spanish) is preferred, but not required in-order to communicate with vendors, customers, and other branch employees.Essential Job Duties & ResponsibilitiesJob DescriptionServe as the lead point of...
-
Sales Support Representative
2 months ago
Salinas, United States Roofline Supply and Delivery - Salinas Full timeJob DescriptionPREFERRED WORK EXPERIENCE3+ years of experience in construction wholesale distribution salesStrong skills in Microsoft Office and AgilityBilingual (English and Spanish) is preferred, but not required in-order to communicate with vendors, customers, and other branch employees.Essential Job Duties & ResponsibilitiesJob DescriptionServe as the...
-
Customer Service Representative
4 weeks ago
Salinas, California, United States Wingstop Restaurants Full timeDelivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for providing authentic, positive, and genuine experiences to our guests. This includes interacting with guests by greeting them, answering the phone, taking and delivering orders, and ensuring that every guest leaves with a smile. You will be the face and voice...
-
Sales Associate
6 months ago
Salinas, United States Childrens Place, Inc. Full timeLocation: Salinas, California Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain...
-
Sales Floor Ambassador
3 weeks ago
Salinas, California, United States DDS DISCOUNTS Full timeAbout the RoleAs a Retail Associate at dd's Discounts, you will play a critical role in creating a safe and secure shopping environment for our customers. This includes maintaining a high level of awareness on the sales floor and practicing safe behaviors at all times. Your excellent customer service skills will help ensure that every customer interaction is...
-
Retail Sales Associate
3 weeks ago
Salinas, United States Best Buy Full timeJob DescriptionAs a Retail Sales Associate, you’ll be the face of Best Buy for everyone who visits our stores. We’ll train you with the skills and knowledge you need to confidently recommend the right tech products and solutions for each customer. By creating a great shopping experience and inspiring people with what’s possible, you’ll help us enrich...
-
Seed Enhancement Production Specialist
4 weeks ago
Salinas, California, United States Select Staffing Full timeJob Summary: We are seeking a skilled Coating Process Operator to support the seed enhancement production process using seed technology processes meeting predetermined quality standards for internal and external customers.Key Responsibilities:Coat seeds using basic seed technology processes meeting predetermined quality standards for internal and external...
-
Wells Fargo
2 weeks ago
Salinas, United States WELLS FARGO BANK Full timeWhy Wells Fargo:Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to...
-
Sales Representative
4 weeks ago
Salinas, California, United States Sunglass Hut Full timeSales Associate Role at Sunglass HutAs a Sales Associate at Sunglass Hut, you will utilize our proprietary sales tools to drive sales and meet company objectives. Your primary responsibility will be to create an emotional connection with customers, resulting in increased sales and customer satisfaction. You will also collaborate with fellow Associates to...
-
Salinas, United States The Sherwin-Williams Company Full timeThe Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams' promote-from-within philosophy, you will have the opportunity to progress into an Assistant Store Manager position upon successful completion of the initial 6-8-week...
-
Hospitality Professional
4 weeks ago
Salinas, California, United States BJs Restaurant & Brewhouse Full timeBartending at BJ's Restaurant & BrewhouseAs a Bartender at BJ's Restaurant & Brewhouse, you will be the face of the brand, responsible for delivering exceptional customer experiences. Your primary role will be to craft and serve high-quality beverages, while actively engaging with customers to describe the beverage menu and make recommendations.Key...
-
Salinas, California, United States PetSmart Full timeJob Summary: As a Retail Sales Associate at PetSmart, you will be responsible for providing exceptional customer service, ensuring the safety of all living pets in the store, and assisting pet parents in finding the right products for their pets.Key Responsibilities:Welcome customers to the store and facilitate a smooth checkout process.Ensure the safety of...