Patient Care Coordinator

4 days ago


La Vista, United States Doctors of Physical Therapy Full time
Description

NOW HIRING - LaVista Physical Therapy Clinic

At Doctors of Physical Therapy, our support team is the glue of our clinics. We are looking for a full time front desk Patient Care Coordinator and Patient Care Advocate to uphold our excellent customer service and contribute to the patient experience. Join a team that offers you support to grow your career. This job will combine front desk skill along with patient care and support in the clinic.

Front desk responsibilities: includes but not limited to: answering phones, scanning, faxing, scheduling, new patient registration, co-pay collect/over the counter collections, reporting and remote FDC duties as assigned by the front desk supervisor.

Advocate responsibilities: include logistics involved with assisting patient care as directed by the Physical Therapist as well as housekeeping duties.

Ideal candidate will be seeking longevity with a growing company, be a self-starter, should possess excellent interpersonal skills and customer service skills, this is important in order to build relationships with patients and the community in order to provide a welcoming environment that is efficient. Prior medical experience is a plus.

Responsibilities include:
  • Greet patients
  • Effectively communicate patients, families, team members, clinicians and all departments.
  • Provides detailed instructions to patients for their visits.
  • Reviews and evaluates patient charts for data entry accuracy.
  • Work as a team to ensure we have an efficient working environment to ensure that calls are made timely to patients and referral sources.
  • Familiarity with Outpatient Rehabilitation/Medical services and medical terminology.
  • Answering phones
  • Patient registration/data entry
  • Scanning/faxing/other clerical duties
  • Collecting copay's and patient balances
  • Patient scheduling-Schedule Management
  • Patient Care assistance as needed
  • Strong organizational skills
  • Knowledge of Insurance benefits
Benefits:
  • Medical, dental, and vision benefits
  • Paid time off
  • Paid holidays
  • 401k


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