DRIVER/PATIENT SERVICE REPRESENTATIVE

3 months ago

Nashua, United States Covenant Health (Tennessee) Full time

The starting rate for this position is: $19.55

Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

Summary

St. Joseph Hospital is a regional, full-service healthcare system serving the Greater Nashua area, western New Hampshire and northern Massachusetts. St. Joseph hospitals mobile health clinic will provide care to patients in a non-emergency walk-in clinic setting where care will be rendered to those insured, underinsured, and uninsured. In addition to MD or NP appointment care; health screenings, health education, and counseling for many preventable illnesses to clients will be offered and more. The program will serve Greater Nashuas high-risk neighborhoods in partnership with community, local organizations and schools as well as twelve surrounding communities.

Essential Duties and Responsibilities

The Driver/PSR will be responsible for driving the RV, general maintenance knowledge, patient education about hospital and services. Registering patients and collecting payment. Driver is to maintain safety and cleanliness inside and outside of the RV along with other staff. Position is not limited to driving; the driver works closely with the team to ensure MHC license compliance, hospital ethical and religious directives respected as well as a positive patient experience. Specific roles and responsibilities are as follow:

+ Supports and promotes the mission and values of Covenant Health Ministry.

+ Operates mobile health clinic on designated routes during the week and for special events on weekends.

+ Communicates with staff to confirm changes, additions, or deletions from route schedule.

+ Performs daily safety inspection of vehicle and equipment.

+ Completes vehicle condition report, which includes requests for maintenance and repair.

+ Performs daily cleaning of vehicle interior including: emptying the trash receptacles, sweeping/washing the floor, and dusting the seating surfaces with hospital approved cleaning products.

+ Performs refueling of vehicle as needed.

+ Performs outreach to neighborhood residents and businesses near the MHCs parking sites.

+ Maintains adequate inventory of the mobile health clinic supplies and prepares the RV at the beginning and end of day and between each site visit.

+ Performs related duties as required.

+ Patient registration and Carelink training complete within 90 days of hire.

Job Requirements

Job Knowledge and Skills

+ Excellent communication skills.

+ Ability to prioritize duties and responsibilities.

+ Strong organizational and time management skills.

+ Computer literate.

+ Manage multiple tasks in a fast-paced environment, demonstrating good judgement, and attention to detail.

+ Ability to interact with diverse patient populations in diverse settings, in a positive, professional manner, contributing to organizational goals.

Education and Experience

+ High school diploma and a valid NH state commercial drivers license.

+ A minimum of six years driving experience preferred.

+ Current DOT physical required.

+ Must have an excellent driving record.

+ Attend CPI training.

+ BLS/CPR, AED certified preferred.

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Working Conditions/Physical Demands

Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, standing, walking, bending, stooping, and reaching. Occasional lifting/carrying up to 25 lbs. Some stress related to high level of responsibility for quality care.

Americans with Disabilities Statement

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Covenant Health reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

Standard of Business Conduct

Every St Joseph Hospital employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

+ Compassion - We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

+ Integrity - We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

+ Collaboration - We work in partnership, dialogue and shared purpose to create healthy communities.

+ Excellence - We deliver all services with the highest level of quality, while seeking creative innovation.

We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.

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