Branch Circulation Clerk-PT32

FT - PT: Part-time Salary: $17.10 Education - Experience: High School Diploma; AND one (1) year of customer service experience Hours: 32 hours per week; some evenings and weekends Location: Winter Garden Branch-805 E. Plant St. Winter Garden, FL. 34787 Closing Date: 8/4/2024 Description We Change Lives Who We Are The Orange County Library System is a learning organization whose mission is to add to quality of life – not only for our customers, but also for our staff. At OCLS, you’ll find staff who are dedicated to serving the community and cultivating an environment where everyone is welcome. We offer growth and development opportunities, competitive pay and benefits, and a healthy work-life balance. Who You Are You are seeking a fun and rewarding work environment. You are fulfilled by being part of a diverse organization that changes lives and positively impacts the community. You are service-focused and successfully build positive relationships with external and internal customers alike. You communicate effectively, can work independently, and enjoy contributing to the accomplishment of team goals. What You’ll Do You’ll provide equal access to library materials, services, and events to people from all walks of life and interests. You’ll assist our customers and contribute to the people in our community engaging in amazing experiences and opportunities to learn, explore, and create the best versions of themselves. Under general supervision, performs a variety of public service duties involving automated circulation system functions. Essential Functions: Customer Service Library Activities Office Administration Qualifications: Education and Experience: High School Diploma; AND one (1) year of customer service experience; OR an equivalent combination of education, training, and experience as determined by Human Resources. Required Knowledge and Skills: Required Knowledge: Public library methods and practices as they pertain to the Circulation Department. Record Keeping principles and methods. Library District, Branch, and Circulation Department policies, procedures, and terminology. Standard office practices and procedures, including filing and the operation of standard office equipment. Correct business English, including spelling, grammar, and punctuation. Techniques for dealing with the public, in person and over the telephone. Required Skills: Perform basic arithmetic computations. Work independently in supervisor's absence. Understand and follow oral and written instructions. Communicate clearly and concisely, both orally and in writing. Interpret, apply, and explain Library Policies and Procedures. Maintain accurate records and files. Organize own work, set priorities, and meet critical deadlines. Use tact, discretion, and prudence in dealing with those contacted in the course of the work. Contribute effectively to the accomplishment of team or work unit goals, objectives, and activities. Establish and maintain effective working relationships with those contacted in the course of work. #J-18808-Ljbffr