Customer Advocate

2 weeks ago

Salinas, United States Safelite Group, Inc. Full time
Does this position interest you? You should apply - even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.

What You'll Get
  • Competitive weekly base pay starting at $XX/hour.
  • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all the tools and resources you'll need to be successful.
  • View all our health, wealth and life offerings at www.safelitebenefits.com.
What You'll Do
  • Welcome in-shop customers and resolve customer concerns quickly and efficientlywithout breaking a sweatoften coming up with creative solutions.
  • Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
  • Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
  • Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
  • Review orders from the national contact center and manage dealer part orders and special accounts.
  • All other duties as assigned.
What You'll Need
  • High School Diploma/GED/Equivalent required.
  • Experience: 1-3 years telephone operations or business administration experience required.
  • Ability to provide world class customer service in a changing, fast-paced operation.
  • Present a professional appearance and wear personal protective equipment.
  • Ability to travel up to 10%.


#LI-RECRUITERTAG

Base Pay Range Min - Max (in $USD):
$18.50 - $21.75

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

  • Full Time Customer Advocate

    2 months ago

    Salinas, United States Safelite Group, Inc. Full time

    Warmly welcomes in-shop customers, while applying a Customer Driven approach when handling incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations Customer, Advocate, Customer Service, Retail, Automotive

  • Customer Support Associate

    2 weeks ago

    Salinas, United States Safelite Full time

    The Customer Advocate is one of Safelites first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction. What Youll Get ...

  • Travel Nurse Rn Night Shift

    2 weeks ago

    Salinas, California, United States Health Advocates Network-Nursing Full time

    Health Advocates Network-Nursing is seeking a travel nurse RN Maternal - Newborn for a travel nursing job in Salinas, California. Shift: 12 hours ~ Employment Type: Travel RN – Mother Baby Registered Nurse - Health Advocates Network is urgently hiring Mother Baby RNs with at least 2 years of recent experience IMMEDIATE STARTS~ Travel packages up to $2755...

  • Travel Nurse RN

    4 weeks ago

    Salinas, California, United States Health Advocates Network Nursing Full time

    Health Advocates Network-Nursing is seeking a travel nurse RN Maternal - Newborn for a travel nursing job in Salinas, California. & RequirementsSpecialty: Maternal - NewbornDiscipline: RNStart Date: 06/17/2024Duration: 12 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelRN - Mother Baby Registered Nurse - Health Advocates Network is urgently...

  • Travel Interventional Radiology Technologist 3 094 per week

    4 weeks ago

    Salinas, California, United States Health Advocates Network Nursing Full time

    Health Advocates Network-Nursing is seeking a travel Interventional Radiology Technologist for a travel job in Salinas, California. & RequirementsSpecialty: Interventional Radiology TechnologistDiscipline: Allied Health ProfessionalStart Date: ASAPDuration: 12 weeks40 hours per weekShift: 10 hoursEmployment Type: Travel Health Advocates Network is urgently...

  • Travel Nurse RN

    4 weeks ago

    Salinas, United States Health Advocates Network Nursing Full time

    Health Advocates Network-Nursing is seeking a travel nurse RN Maternal - Newborn for a travel nursing job in Salinas, California. & RequirementsSpecialty: Maternal - NewbornDiscipline: RNStart Date: 06/17/2024Duration: 12 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelRN - Mother Baby Registered Nurse - Health Advocates Network is urgently...

  • Travel CT Technologist

    4 weeks ago

    Salinas, United States Health Advocates Network-Allied Full time

    Health Advocates Network-Allied is seeking a travel CT Technologist for a travel job in Salinas, California. Job Description & Requirements Specialty: CT Technologist Discipline: Allied Health Professional Start Date: 06/03/2024 Duration: 12 weeks 40 hours per week Shift: 10 hours Employment Type: Travel Health Advocates Network is urgently hiring CT /...

  • Travel CT Technologist

    4 weeks ago

    Salinas, United States Health Advocates Network-Allied Full time

    Health Advocates Network-Allied is seeking a travel CT Technologist for a travel job in Salinas, California. Job Description & Requirements Specialty: CT Technologist Discipline: Allied Health Professional Start Date: ASAP Duration: 12 weeks 40 hours per week Shift: 10 hours Employment Type: Travel Health Advocates Network is urgently hiring CT / Xray Tech...

  • Travel Interventional Radiology Technologist

    4 weeks ago

    Salinas, United States Health Advocates Network-Nursing Full time

    Job DescriptionHealth Advocates Network-Nursing is seeking a travel Interventional Radiology Technologist for a travel job in Salinas, California.Job Description & RequirementsSpecialty: Interventional Radiology TechnologistDiscipline: Allied Health ProfessionalStart Date: ASAPDuration: 12 weeks40 hours per weekShift: 10 hoursEmployment Type: TravelHealth...

  • Travel Radiology Technician 3 132 per week

    4 weeks ago

    Salinas, California, United States Health Advocates Network Allied Full time

    Health Advocates Network-Allied is seeking a travel Radiology Technician for a travel job in Salinas, California. & RequirementsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalStart Date: 06/03/2024Duration: 12 weeks40 hours per weekShift: 10 hours, eveningsEmployment Type: TravelTravel MRI/X-Ray Tech - Health Advocates Network is...

  • Travel CT Technologist

    4 weeks ago

    Salinas, United States Health Advocates Network-Allied Full time

    Job DescriptionHealth Advocates Network-Allied is seeking a travel CT Technologist for a travel job in Salinas, California.Job Description & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalStart Date: ASAPDuration: 12 weeks40 hours per weekShift: 10 hoursEmployment Type: TravelHealth Advocates Network is urgently hiring CT / Xray...

  • Travel Nurse RN

    4 weeks ago

    Salinas, United States Health Advocates Network-Nursing Full time

    Job DescriptionHealth Advocates Network-Nursing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Salinas, California.Job Description & RequirementsSpecialty: ED - Emergency DepartmentDiscipline: RNStart Date: 06/24/2024Duration: 12 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelRN – Emergency Room ER...

  • Travel Nurse RN

    4 weeks ago

    Salinas, United States Health Advocates Network-Nursing Full time

    Job DescriptionHealth Advocates Network-Nursing is seeking a travel nurse RN Maternal - Newborn for a travel nursing job in Salinas, California.Job Description & RequirementsSpecialty: Maternal - NewbornDiscipline: RNStart Date: 06/17/2024Duration: 12 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelRN – Mother Baby Registered Nurse - Health...

  • Travel Nurse RN

    4 weeks ago

    Salinas, United States Health Advocates Network-Nursing Full time

    Job DescriptionHealth Advocates Network-Nursing is seeking a travel nurse RN Maternal - Newborn for a travel nursing job in Salinas, California.Job Description & RequirementsSpecialty: Maternal - NewbornDiscipline: RNStart Date: 07/01/2024Duration: 12 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelRN – Mother Baby Registered Nurse - Health...

  • Travel Nurse RN

    1 week ago

    Salinas, United States Health Advocates Network-Nursing Full time

    Job DescriptionHealth Advocates Network-Nursing is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Salinas, California.Job Description & RequirementsSpecialty: Labor and DeliveryDiscipline: RNStart Date: 07/08/2024Duration: 12 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelRN – Labor and Delivery L&D Registered Nurse -...

  • Travel Nurse RN

    4 weeks ago

    Salinas, United States Health Advocates Network-Nursing Full time

    Job DescriptionHealth Advocates Network-Nursing is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Salinas, California.Job Description & RequirementsSpecialty: Labor and DeliveryDiscipline: RNStart Date: 06/24/2024Duration: 12 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelRN – Labor and Delivery L&D Registered Nurse -...

  • Travel CT Technologist

    4 weeks ago

    Salinas, United States Health Advocates Network-Allied Full time

    Health Advocates Network-Allied is seeking a travel CT Technologist for a travel job in Salinas, California.Job Description & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalStart Date: 06/24/2024Duration: 12 weeks40 hours per weekShift: 10 hours, flexibleEmployment Type: TravelTravel CT Tech - Health Advocates Network...

  • Travel Nurse RN

    3 weeks ago

    Salinas, United States Health Advocates Network-Nursing Full time

    Job DescriptionHealth Advocates Network-Nursing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Salinas, California.Job Description & RequirementsSpecialty: ED - Emergency DepartmentDiscipline: RNStart Date: 07/01/2024Duration: 12 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelRN – Emergency Room ER...

  • Travel Nurse RN

    2 weeks ago

    Salinas, United States Health Advocates Network-Nursing Full time

    Job DescriptionHealth Advocates Network-Nursing is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Salinas, California.Job Description & RequirementsSpecialty: Labor and DeliveryDiscipline: RNStart Date: ASAPDuration: 12 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelRN – Labor and Delivery L&D Registered Nurse -...

  • Travel CT Technologist

    4 weeks ago

    Salinas, United States Health Advocates Network-Allied Full time

    Job DescriptionHealth Advocates Network-Allied is seeking a travel CT Technologist for a travel job in Salinas, California.Job Description & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalStart Date: 06/24/2024Duration: 12 weeks40 hours per weekShift: 10 hours, flexibleEmployment Type: TravelTravel CT Tech - Health Advocates...