Implementation Specialist

3 weeks ago


New Braunfels, United States Hill Country Payroll Full time

Job Description

Job Description

Job Title: Implementation Specialist Position Overview: Join our fast-growing regional HR software and service firm, where we're dedicated to providing innovative solutions in payroll, time & labor, and workforce management. As an Implementation Specialist, you'll be instrumental in managing client relationships, solving complex problems, and ensuring seamless software transitions. If you're passionate about technology, have a knack for problem-solving, and thrive on delivering exceptional customer satisfaction, we want you on our team Why Join Us? Competitive compensation package and benefits including health coverage, retirement plans, paid time off, and holidays. Opportunity for professional growth and advancement in a dynamic and supportive work environment. Duties and Responsibilities: Lead the implementation, configuration, and training process for our suite of payroll and HR software solutions, collaborating closely with clients to understand their unique needs. Utilize your problem-solving skills to troubleshoot issues and develop innovative solutions, working within existing software frameworks. Create engaging client training materials and resources to facilitate smooth software adoption and enhance user experience. Provide prompt and effective customer support, ensuring client satisfaction and retention. Cultivate strong partnerships with clients, serve as a trusted advisor and advocate for their success. Stay current with industry trends and best practices to continuously improve service delivery and client satisfaction. Qualifications: Bachelor’s degree in a related field required. Previous experience with HR software implementation or configuration preferred. Strong problem-solving abilities with a focus on delivering practical solutions. Excellent communication skills, both verbal and written, with keen attention to detail. Ability to work collaboratively in a team environment and independently when needed. Capacity to manage multiple projects simultaneously and thrive in a fast-paced environment. Proficiency in Microsoft Excel and other productivity tools. Passion for technology and a commitment to delivering exceptional customer satisfaction. Ready to Make an Impact? If you're a tech-savvy problem solver with a passion for delivering outstanding customer satisfaction, we invite you to apply today and join our team of dedicated professionals

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