Business Application Engineer
4 weeks ago
About Us
Applied Flow Technology (AFT), a Datacor company and world leader in fluid flow analysis applications, is seeking a dynamic and motivated Business Applications Engineer to join our team and help us grow. Join us in shaping the next generation of flow analysis tools and push the boundaries of engineering simulation.
Job Summary:
This role sits within our sales team at AFT and gives you the unique opportunity to use both business and engineering skills. You will work closely with our customers and prospects who are primarily engineers in a variety of industries. Your primary role will be to help our customers understand how our specialized engineering software can help them simulate, analyze, and build hydraulic flow systems and solve their fluid analysis needs. In this role, you will work cross functionally with other teams at AFT to grow our customer base, bring the voice of the customer to the product roadmap, and ensure customers are receiving the support they need. This is an excellent opportunity for someone who is passionate about sales and technology and is looking to grow into a more specialized role over time.
Responsibilities:
Manage AFTs Support, Upgrade and Maintenance and subscription renewal programs
Work with our cloud-based customer database to record customer activity, manage sales pipeline, define processes, and run reports
Support the sales process with product demos, technical conversations, and other sales support functions
Involvement in full sales cycle including developing user stories, identifying and generating leads, closing deals, and customer success
Contribute to the planning and implementation of sales strategy and new market expansion
Work closely with marketing and write technical engineering content for publication, blogs, training, instructional videos, and webinars
Provide educational training and information by email, phone, onsite visits, tradeshows, and web applications
Required Skills and Qualifications
S. degree in Engineering (ME or ChemE preferred)
Understanding of sales processes, customer relationship management, and program management
Proficient in Microsoft Office
Ability to demonstrate good judgment in solving problems as well as proactively identifying problems and proposing solutions
Ability to work independently and be a team player
Fast learner of technical software and ability communicate the functionality and benefits to technical and non-technical audiences
Strong communication skills and a customer-centric attitude
Eagerness to learn and grow in a sales-oriented role
Preferred Skills and Qualifications
Minor in Business, Finance, Marketing, Communications, or related field
High comfort with IT
Foreign language skills
Familiarity with Salesforce is a bonus, but not required
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