HVAC, Plumbing, or Service Trades CSR

4 weeks ago

Houston, United States Contractor In Charge Full time
Contractor in Charge is looking to add full and part-time Work-at-Home Customer Service Associates to our team. Are you organized and able to effectively manage your time? Can you provide superb service over the phone? Have you been searching for a remote full or part-time position with flexible schedule options? Are you interested in working in the recession-proof plumbing, HVAC, electrical, and other home service trades? If so, read on

ABOUT CONTRACTOR IN CHARGE

Our mission is to help home-service businesses to increase the booking of their phone and email leads. Our staff has a unique blend of experience in the electrical, plumbing, and HVAC trades as well as contact center customer service. In the industry, we are known for our professionalism and strong call-handling skills. In order to give our clients this peace-of-mind, we have to employ a skilled and reliable team of our own. So, what do you need? Read on

QUALIFICATIONS

Required:
  • High school diploma or equivalent
  • 1+ years of high-volume call center customer service experience
  • Proven track record of reliability
    • Always at work on time
    • Exceptionally low absenteeism
    • Consistent schedule adherence
    • Availability and flexibility for any shifts throughout the week
  • Computer skills including Microsoft Office experience and the ability to quickly learn other cloud- based software
  • Meticulous attention to detail
  • Basic keyboarding skills (45+ WPM, 95% Accuracy)
  • Ability to work in a private, quiet, and completely distraction-free space during all working hours
  • Computer equipment to include a Pentium processor Core i3 or higher, 8 or more GB RAM, 2 Monitors, high-speed internet connection and a noise-cancelling headset
  • Ability to sit or stand for extended periods of time
Preferred:
  • Previous experience with Service Titan, Field Edge, Housecall Pro, or other scheduling software would be a plus
  • HVAC, plumbing, or electrical home-service customer service or dispatch experience would be a plus


WORK SCHEDULE

Full-time hours typically range between 30-40 hours a week. Part-time hours typically range between 15-25 hours a week but can flex to as low as 10 hours during low call volume periods and over 30 hours during high call volume periods. We are looking for associates to handle multiple shifts seven days a week.

ARE YOU READY TO JOIN OUR TEAM?

This full or part-time Work-at-Home Customer Service Associate position comes with a competitive pay range of $17-$19/hour, depending on experience as well as paid training, a flexible work schedule, and a supportive team. Does this sound like the part-time or full-time virtual office position you've been searching for? If so, fill out our initial 3-minute, mobile-friendly application now

Must be able to pass a background check. Any job offer will be based on the results of background testing. We also require that all employees be drug-free.

  • HVAC, Plumbing, or Service Trades CSR

    1 week ago

    Houston, Texas, United States Contractor In Charge Full time

    Contractor in Charge is looking to add full and part-time Work-atHome Customer Service Associates to our team. Are you organized and able to effectively manage your time? Can you provide superb service over the phone? Have you been searching for a remote full or part-time position with flexible schedule options? Are you interested in working in the...

  • Plumbing Apprentice

    3 weeks ago

    Houston, United States Belknap Plumbing Systems, Inc. Full time

    **Job description** Growing Plumbing service and construction company is in need of licensed service apprentice. Service is performed throughout the Greater Houston area. Belknap Plumbing Systems, Inc. offers great benefits and opportunity for growth as well as a family friendly work environment. With benefits such as health insurance, paid time off, 401k,...

  • Plumbing Service Technician

    2 weeks ago

    Houston, United States L&S Mechanical Full time

    Job DescriptionJob DescriptionDescription:About L&S MechanicalL&S Mechanical began as a Dallas-based contractor in 1985 and has grown over the years to have five locations out of Dallas, Fort Worth, Houston, San Antonio, and Austin. Over the past thirty years, we have become known as the premier provider of new home construction in the plumbing industry. In...

  • Customer Service Rep

    3 weeks ago

    Houston, United States Texas Quality Plumbing Full time

    **Texas Quality Plumbing** is currently hiring for a **Customer Service Rep** to help our service technicians complete work for our clients in and around **Houston, TX**. This position earns a **competitive wage** along with excellent benefits. We are **local industry leaders** in this essential trade and **believe that hard work can also be fun**. In...

  • Apprentice Plumbing Technician

    1 month ago

    Houston, United States Texas Quality Plumbing Full time

    Job DescriptionJob DescriptionTexas Quality Plumbing is currently hiring for an Apprentice Plumbing Technician to assist in troubleshooting, diagnosing, servicing, repairing, and perform maintenance on piping systems in the Houston, TX area. This entry-level helper position earns competitive compensation and works Monday - Friday 7:30 am until job completion...

  • HVAC Service Tech

    4 weeks ago

    Houston, United States L&S Mechanical Full time

    About L&S MechanicalL&S Mechanical began as a Dallas-based contractor in 1985 and has grown over the years to have five locations out of Dallas, Fort Worth, Houston, San Antonio, and Austin. Over the past thirty years, we have become known as the premier provider of new home construction in the plumbing industry. In the last 10 years, we have added HVAC and...

  • HVAC Service Tech

    3 weeks ago

    Houston, United States L&S Mechanical Full time

    About L&S MechanicalL&S Mechanical began as a Dallas-based contractor in 1985 and has grown over the years to have five locations out of Dallas, Fort Worth, Houston, San Antonio, and Austin. Over the past thirty years, we have become known as the premier provider of new home construction in the plumbing industry. In the last 10 years, we have added HVAC and...

  • HVAC Service Tech

    3 weeks ago

    Houston, United States L&S Mechanical Full time $35,000 - $75,000

    About L&S MechanicalL&S Mechanical began as a Dallas-based contractor in 1985 and has grown over the years to have five locations out of Dallas, Fort Worth, Houston, San Antonio, and Austin. Over the past thirty years, we have become known as the premier provider of new home construction in the plumbing industry. In the last 10 years, we have added HVAC and...

  • HVAC Service Technician

    3 weeks ago

    Houston, United States L&S Mechanical Full time

    Job DescriptionJob DescriptionDescription:About L&S MechanicalL&S Mechanical began as a Dallas-based contractor in 1985 and has grown over the years to have five locations out of Dallas, Fort Worth, Houston, San Antonio, and Austin. Over the past thirty years, we have become known as the premier provider of new home construction in the plumbing industry. In...

  • Plumbing Service Technician

    4 weeks ago

    Houston, United States Texas Quality Plumbing Full time

    Job DescriptionJob DescriptionTexas Quality Plumbing of Houston, TX is looking to hire a Plumbing Service Technician to go into our clients' homes and businesses to troubleshoot, diagnose, and repair their piping systems, as well as complete assigned preventative maintenance. Are you a skilled plumber who is a motivated team player and looking for a...

  • HVAC Sheet Metal Mechanics

    2 months ago

    Houston, United States Proman Skilled Trades Full time

    Job DescriptionJob DescriptionWe are looking for experienced HVAC Duct Mechanics / Installers for multiple projects in Houston TX area. You will be responsible for installing, repairing, and replacing various types and sizes of ductwork (Sheet Metal and/or Fiberglass) utilizing blueprints and schematics.Requirements:At least 5 plus years of commercial...

  • HVAC Sheet Metal Mechanics

    2 months ago

    Houston, United States Proman Skilled Trades Full time

    Job DescriptionJob DescriptionWe are looking for experienced HVAC Duct Mechanics / Installers for multiple projects in Houston TX area. You will be responsible for installing, repairing, and replacing various types and sizes of ductwork (Sheet Metal and/or Fiberglass) utilizing blueprints and schematics.Requirements:At least 5 plus years of commercial...

  • HVAC Sheet Metal Mechanics

    3 weeks ago

    Houston, United States Proman Skilled Trades Full time

    Job DescriptionJob DescriptionWe are looking for experienced HVAC Duct Mechanics / Installers for multiple projects in Houston TX area. You will be responsible for installing, repairing, and replacing various types and sizes of ductwork (Sheet Metal and/or Fiberglass) utilizing blueprints and schematics.Requirements:At least 5 plus years of commercial...

  • Plumbing Apprentice

    2 weeks ago

    Houston, United States Belknap Plumbing Systems Full time

    Growing Plumbing service and construction company is in need of licensed service apprentice. Service is performed throughout the Greater Houston area. Belknap Plumbing Systems, Inc. offers great benefits and opportunity for growth as well as a family friendly work environment. With benefits such as health insurance, paid time off, 401k, profit sharing,...

  • Customer Service Rep

    1 week ago

    Houston, United States Texas Quality Plumbing Full time

    Texas Quality Plumbing is currently hiring for a Customer Service Rep to help our service technicians complete work for our clients in and around Houston, TX. This position earns a competitive wage along with excellent benefits. We are local industry leaders in this essential trade and believe that hard work can also be fun. In addition to great pay and our...

  • Customer Service Rep

    4 days ago

    Houston, United States Texas Quality Plumbing Full time

    Texas Quality Plumbing is currently hiring for a Customer Service Rep to help our service technicians complete work for our clients in and around Houston, TX. This position earns a competitive wage along with excellent benefits. We are local industry leaders in this essential trade and believe that hard work can also be fun. In addition to great pay and our...

  • Customer Service Rep

    3 weeks ago

    Houston, United States Texas Quality Plumbing Full time

    Job DescriptionJob DescriptionTexas Quality Plumbing is currently hiring for a Customer Service Rep to help our service technicians complete work for our clients in and around Houston, TX. This position earns a competitive wage along with excellent benefits. We are local industry leaders in this essential trade and believe that hard work can also be fun.In...

  • Customer Service Rep

    3 days ago

    Houston, United States Texas Quality Plumbing Full time

    Texas Quality Plumbing is currently hiring for a Customer Service Rep to help our service technicians complete work for our clients in and around Houston, TX. This position earns a competitive wage along with excellent benefits. We are local industry leaders in this essential trade and believe that hard work can also be fun. In addition to great pay and our...

  • Skilled Trades Tech 2

    3 days ago

    Houston, United States University of Houston Full time

    Skilled Trades Tech 2-(STA014753)Skilled Trades Tech 2 Organization :H0187 Phys Plant-Solid Waste Description Functions in a highly skilled craft capacity under minimal supervision. Provides basic to intermediate service for mechanical and electrical devices. Works in general construction and maintenance, including carpentry, painting, plumbing,...

  • Commercial HVAC Service Technician

    2 months ago

    Houston, United States K&R Mechanical Services Full time

    Job DescriptionJob DescriptionWe are looking for a Commercial HVAC Service Technician to join our team! You will install, service, and repair heating and air conditioning systems.Responsibilities:Install new heating, ventilation, and air conditioning systemsInspect and perform equipment repairs and replacementsPerform routine preventative...