Office Manager

3 weeks ago

Glen Burnie, United States Clearway Pain Solutions Full time

The Office Manager oversees all administrative operations in designated office as assigned. Effectively manages all administrative duties and staff. Supervises all the support staff.

Essential Duties and Responsibilities:

  • Perform job in accordance with Company Mission, vision and goals.
  • Exercise confidentiality in all areas, abiding by HIPAA rules and regulations.
  • Organizes all administrative functions and is responsible for efficient day-to-day functioning of related staff.
  • Is responsible for staff schedules and ensuring coverage in the absence of a staff member. Schedules for appropriate overage and utilization of support staff.
  • Clearly defines each administrative staff member's job responsibilities.
  • Assists staff members through coaching, mentoring and other development activities.
  • Fills in for front-line staff (i.e.: Medical Assistants, Front Desk, etc.), as needed.
  • Completes administrative and clinical personnel evaluations.
  • Establishes and maintains an environment that promotes and supports professional practices and standards.
  • Serves as a role model in leadership abilities, applications of principles of teaching, management and effective communication.
  • Complies with established best practices and policies/procedure.
  • Acts as a patient advocate, ensuring a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patient's physical or mental wellbeing, safety or dignity.
  • Possess the ability to recognize and initiate the correction of problem areas.
  • Oversees the proper handling of patient medical records, as required under HIPAA regulations.
  • Ensures that all appointments are scheduled appropriately and adhere to the applicable internal policies and procedures.
  • Ensures patient balances are collected.
  • Promotes smooth interaction with other departments and fosters good interdepartmental relations.
  • Responsible for ordering necessary office supplies.
  • Creates, reviews and manages daily reporting.
  • Ensures all reports are accurately submitted/distributed in a timely manner.
  • Cross trains all staff to ensure effective coverage during absences.
  • Keeps doctors schedule and schedule for office.
  • Effectively handles patient complaints in a timely and appropriate manner.
  • Ensures that time cards are accurate for payroll and ensures all timecards are reviewed/approved by staff and the Office Manager by appropriate deadlines.
  • Works with senior management to develop, implement, and monitor effective work.
  • Attends operations meetings, as necessary.
  • Follows instructions; responds to management direction; accepts personal responsibility for actions, performance and results; keeps commitments; completes tasks on time or notifies appropriate person with alternate plan
  • Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.
  • Independently works though situational issues and uses problem solving skills to achieve desired outcome.
  • Ensures daily cash is collected and reconciled to prepare for pickup.
  • Participates in quarterly audits.
  • Performs other duties as assigned.
Minimum Qualifications:
  • High School Diploma or GED AND three (3) years medical office management experience; OR an equivalent combination of education and experience.
  • Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
  • Must have excellent written and oral communication skills, including exceptional customer service.
  • Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
  • Must be able to work individually as well as within a team.
  • Must be able to follow both verbal and written instructions.
  • Must be able to work a flexible schedule.
  • Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
  • Must be able to multi-task and prioritize.
  • Must demonstrate extreme attention to detail.
  • Must possess strong organization skills.
  • Must be able to problem solve and use reasoning.
  • Must be able to meet predefined quality standards.
  • Must maintain and project a professional attitude and appearance at all time.
  • Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
  • All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.
Preferred Qualifications:
  • Bachelor's Degree from an accredited college or university.
  • Four (4) years of prior experience working in a medical practice.
  • One (1) year of prior experience working with an Electronic Medical Record (EMR).
Driving/Travel:

The employee must have reliable transportation. Travel for this position may be required up to 40%. While the primary workplace may be closest to the employee's home, work assignments could be in any of the Company's locations.

Compensation and Benefits:
  • Pay Range: $60,000/year - $65,000/year
  • PTO: Up to 120 hours in first year (pro-rated based on start date)
  • Holidays: 7 (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day)
  • Retirement: 401(k) with employer match
  • Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family)
  • Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program
  • Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity

  • Automotive Office Manager Lead

    2 weeks ago

    Glen Burnie, Maryland, United States Hiring Winners Full time

    Job OverviewWe are seeking an experienced Automotive Office Manager to lead our accounting team and drive business performance.The ideal candidate will have a strong background in dealership accounting management, proficiency in Microsoft Office Products, specifically Excel, and a thorough understanding of accounting principles.Estimated Salary: $80,000 -...

  • Office Assistants

    2 months ago

    Glen Burnie, United States Jobs for Humanity Full time

    Company Description Jobs for Humanity is collaborating with Upwardly Global and with Unclassified to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Unclassified Job Description Office Assistant 6458 Lacrosse Lane NE, Glen Burnie, MD 21061 Pay: $16.27 - $16.60 an hour Full-time Profile...

  • Clinical Office Coordinator

    1 week ago

    Glen Mills, Pennsylvania, United States Specialist Office Full time

    Join Our TeamWe are looking for a highly motivated Clinical Office Coordinator to coordinate office activities, manage patient records, and ensure seamless communication between healthcare professionals. If you have experience with EMR systems and excellent organizational skills, we encourage you to apply.

  • Security Officer

    6 days ago

    Glen Burnie, Maryland, United States COLESHIRE SECURITY SERVICES LLC Full time

    Job Title: Security Officer at Coleshire Security Services LLCAbout the Role:We are seeking a skilled Security Officer to join our team at Coleshire Security Services LLC. As a Security Officer, you will play a crucial role in ensuring the safety and security of events, crowds, and personnel. If you have a passion for providing exceptional service,...

  • Office Support Associate

    2 weeks ago

    Glen Burnie, Maryland, United States Jobs for Humanity Full time

    Company Overview\Jobs for Humanity is a collaborative organization that supports individuals from diverse backgrounds.\We are seeking an organized and detail-oriented Office Assistant to join our team. The successful candidate will provide administrative support to our office and ensure that all tasks are completed efficiently and accurately.\Salary\The...

  • Administrative Medical Office Coordinator

    4 weeks ago

    Glen Burnie, Maryland, United States National Spine & Pain Full time

    Job OverviewAt National Spine & Pain Centers, we are dedicated to providing high-quality care to our patients. As a Patient Service Coordinator, you will play a vital role in ensuring the smooth operation of our medical office.About the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to join our team. As a Patient Service...

  • Office Support Specialist

    3 weeks ago

    Glen Burnie, Maryland, United States Jobs for Humanity Full time

    Jobs for Humanity is seeking a highly skilled Office Support Specialist to join our team. As an Office Assistant, you will be responsible for providing administrative support to our office, ensuring that all tasks are completed efficiently and accurately.The ideal candidate will have a proven track record of success in customer service, front desk, and phone...

  • Event Security Officer

    6 days ago

    Glen Burnie, Maryland, United States COLESHIRE SECURITY SERVICES LLC Full time

    Job DescriptionWe are seeking a highly skilled Event Security Officer to join our team at Coleshire Security Services LLC. As an Event Security Officer, you will play a crucial role in ensuring the safety and security of our clients' events.The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a strong...

  • DPM Office Support Associate

    6 days ago

    Glen Burnie, Maryland, United States Dawn M. Gretz, DPM Full time

    Join Our Team as a DPM Office Support AssociateWe are looking for a highly motivated and detail-oriented individual to join our team as a DPM Office Support Associate. In this role, you will assist the podiatrist in the back office, maintain accurate records, and provide exceptional patient care.The estimated salary for this position is between $50,000 and...

  • Event Security Officer

    6 days ago

    Glen Burnie, Maryland, United States COLESHIRE SECURITY SERVICES LLC Full time

    Job DescriptionWe are seeking a skilled Event Security Officer to join our team at Coleshire Security Services LLC.Job Summary: As an Event Security Officer, you will be responsible for providing exceptional security services to clients during events such as sporting events, live concerts, and comedy shows. Your primary focus will be on maintaining crowd...

  • Medical Office Coordinator

    5 days ago

    Glen Burnie, Maryland, United States National Spine & Pain Full time

    About the JobWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at National Spine & Pain Centers. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and support to our medical professionals.About the RolePerform patient check-in and check-out procedures,...

  • Loss Prevention Officer

    3 days ago

    Glen Burnie, Maryland, United States Burlington Stores Full time

    We are seeking a highly motivated and organized individual to fill the position of Loss Prevention Officer. The successful candidate will be responsible for monitoring the store's security systems, identifying potential threats, and collaborating with management to develop effective strategies for reducing losses.A minimum of 1 year of experience in loss...

  • Medical Office Administrator

    1 week ago

    Glen Burnie, Maryland, United States EREN AND ATLURI MDS LLC Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Medical Office Receptionist to join our team at EREN AND ATLURI MDS LLC. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and support services.In this role, you will:Answer multi-line phones and direct calls to the appropriate...

  • Medical Office Assistant Coordinator

    6 days ago

    Glen Burnie, Maryland, United States EREN AND ATLURI MDS LLC Full time

    Job OverviewEren and Atluri MDS LLC is seeking a highly skilled Medical Office Receptionist to join our team. The ideal candidate will have excellent communication skills, be able to multitask, and work effectively in a fast-paced environment.Salary InformationThe estimated annual salary for this position is $45,000-$60,000 depending on experience.Job...

  • Medical Office Coordinator

    6 days ago

    Glen Burnie, Maryland, United States EREN AND ATLURI MDS LLC Full time

    Job DescriptionWe are seeking a highly skilled Medical Office Receptionist to join our team at EREN AND ATLURI MDS LLC. As a key member of our staff, you will be responsible for providing exceptional patient care and administrative support.Key responsibilities include:Answering Multi-Line Phones: Respond promptly to incoming calls, answer questions, and...

  • Experienced Dental Office Assistant

    4 days ago

    Glen Burnie, United States Heartland Dental Full time

    Job Details Req ID: 96756 Supported Practice: Glen Burnie Dental Care Category: Business Assistant Location: 7425 Baltimore Annapolis Blvd, Suite 102, Glen Burnie, MD 21061 Salary: $17.00 - $25.76 per hour Position Summary:Glen Burnie Dental Care is looking for a Business Assistant to join our team. One year of dental experience is required. Why Heartland...

  • Chief Data and Business Development Officer

    1 month ago

    Glen Burnie, United States Maryland Department of Transportation Full time

    Chief Data and Business Development Officer (DOT Executive V) (Grade 24) Executive Service (This position serves at the pleasure of the Appointing Authority) Open Recruitment The Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA) Office of Data Management is looking for a dynamic team member to lead the Data Management and...

  • Chief Data and Business Development Officer

    1 month ago

    Glen Burnie, United States Maryland Department of Transportation Full time

    Chief Data and Business Development Officer (DOT Executive V) (Grade 24) Executive Service (This position serves at the pleasure of the Appointing Authority) Open Recruitment The Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA) Office of Data Management is looking for a dynamic team member to lead the Data Management and...

  • Front Office Specialist, Medical Center

    3 days ago

    Glen Burnie, Maryland, United States University of Maryland Medical System Full time

    Job Summary">We are seeking a highly skilled and detail-oriented Front Office Specialist to join our team at the University of Maryland Medical Center. As a key member of our front desk, you will provide exceptional customer service, manage patient schedules, and ensure seamless clinical operations.Duties and ResponsibilitiesPatient Care Coordination:...

  • Bilingual Office Coordinator

    5 days ago

    Glen Burnie, Maryland, United States Maronick Law, LLC Full time

    About UsMaronick Law LLC is a reputable law firm with a proven track record of providing exceptional legal representation to our clients.">Job OpeningWe are looking for a Bi-Lingual (English/Spanish) Legal Receptionist to join our team in Glen Burnie, MD. This full-time position offers an estimated salary of $19-$23 per hour and comes with a competitive...