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Principal Consultant: Post Sales network engineering
4 weeks ago
Principal Consultant: Post Sales network engineering (Network Management/NMS, Assurance, Network Monitoring)
Principal Consultant: Post Sales network engineering (Network Management/NMS, Assurance, Network Monitoring)
Job type:
Permanent
Description
Title : Principal Consultant: Post Sales network engineering (Network Management/NMS, Assurance, Network Monitoring)
Location : Manchester/Cheshire, OR London/Docklands
Our Cient is a global Network Management Solutions vendor and we are looking for a Principal Consultant to join their Professional Services Organisation in the UK. We are looking to bring this person on-board to be responsible for providing Post-Sales support services to customers (tier 1 UK bank) and performing the role of a Subject Matter Expert. Ergo – hands-on Network technologist but also a person that is happy to be client facing.
Specific Job Duties and Responsibilities
(not limited to the below):
Work with and provide guidance/support to the customer’s operational and design staff, in the role of Subject Matter Expert.
Be a trusted advisor to the customer on all technical areas related to our clients products .
Design, implement, troubleshoot, diagnose, and resolve normal and complex technical issues associated with products installed in the customer network.
Deliver on-demand technical workshops to the customer’s staff as needed.
Work with other functions like technical support, engineering, and product management as needed related to product issues as well as new features.
Support the tuning and optimization requirements relating to installations in the customer environment.
Develop and implement Method of Procedure documents for procedural and maintenance activities as required, related to products/solutions deployed in the customer environment.
Travel as required to customer sites and internationally for corporate events as needed
Desired Experience and
Educational Requirements
Bachelor’s Degree in CS/EE/ECE with 5+ years of experience in service delivery or technical support functions with strong fundamentals on telecom network and routing environments.
Advanced networking skills required (TCP/IP, Routing, BGP, MPLS, and related), NetFlow protocol experience and understanding desirable.
Knowledge of network test equipment network management protocols like SNMP, tools, and protocols like MRTG, SolarWinds.
Intermediate to advanced knowledge in administration and provisioning of Unix/Linux and Solaris platforms, networking related scripting and automation skills desirable.
Expertise in packet analysis, debugging and troubleshooting, using tools like Wireshark/Tshark
Knowledge and experience on virtualization and cloud environment will be a strong skillset to have.
Ability to work independently and with where necessary.
Strong customer services and verbal/written communication/interpersonal skills.
For more information… , or even just a quick 5 minute chat about the above, please feel free to get in touch.
Location:
Manchester/Cheshire, OR London/Docklands
Start date:
ASAP
Duration:
Permanent
Salary:
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