Insurance Customer Service Representative

1 week ago


WilkesBarre, United States Harvis Inc Full time
Job Description
At Harvis, Inc. we work to support business owners, their managers and Human Resource "departments of one" giving them a trusted HR Partner to whom they can delegate HR responsibilities.

Harvis is not a temporary staffing agency. We partner with clients to help identify and hire the right employees.

Our client, Corbett Insurance is seeking an outgoing, career-oriented professional to join our team. The ideal preferred candidate is someone with a licensed Commercial Lines insurance background.

Corbett Insurance is open to considering candidates with personal lines experience and is willing to train.

Responsibilities:
  • Build strong relationships with clients & carrier personnel to maintain retention
  • Follow up with clients' queries, solicit further sales, and solve or refer problems
  • Be organized and efficient
  • Conduct needs-based customer policy reviews and update coverage
  • Ensure a positive customer experience
Job Duties:
  • Develops complete client information and applications for new and renewal business under the direction of the Agency Owner
  • Processes change requests/endorsements, binders, certificates of insurance, account summaries, proposals, policies, lost policy releases, audits, and account balance status when requested
  • Maintains files with proper records according to company procedures. Maintains good internal file audit results
  • Assists in the development of solid business relationships with appropriate insurance carrier personnel. Recognizes and satisfies carrier goals and objectives to enhance business relationships
  • Ensures accuracy of account information for new and renewal policies, endorsements, and audits for accuracy in rating, coverage, and signatures, and enters these transactions to generate billing invoices promptly
  • Reviews all premium audits according to Agency procedures recognizing that the Agency must process them promptly
  • Attend training and seek self-directed learning to continue industry and technical knowledge education
  • Other duties as assigned
Schedule:
  • Monday to Thursday: 9:00 am - 5:00pm
  • Friday: 9:00am - 4:30pm
Apply Today for immediate consideration

Experience and Skills
Skills and Experience:
  • Property & Casualty Insurance license preferred
  • Confident self-starter who works well independently in a fast-paced environment
  • Excellent verbal and written communication/ interpersonal skills
  • Able to utilize computer programs and understand functionality
  • Maintain a positive and self-motivated attitude
  • 3-5 years' experience preferred
Job Benefits
  • Health, Dental & Vision Insurance
  • Paid Time Off
    • 3 weeks vacation, 5 sick days
401(k) retirement plan with company match

Salary:

Salary commensurate with experience, compensation includes new and renewal commissions.

Experience:
  • Insurance: 3 years (Preferred)

This position is a DIRECT HIRE opportunity.

EEO

Harvis Inc. on behalf of our client Corbett Insurance.

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