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Automotive Receptionist
2 months ago
The Ed Napleton Automotive Group is looking for our next Receptionist. This is an exciting opportunity in a growing, fast-paced industry.
Located at Northlake KIA, the Receptionist is critical to our customers experience. The Receptionist isresponsible for greeting guests as they enter the dealership. The ideal candidate must be customer-focused.
Take advantage of this rare opportunity to join one of the countrys largest and most successful automotive dealership groups and Apply Today
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.
What We Offer:
- Aggressive compensation plans ($14-$15 per hour based on experience)
- Family Owned and Operated 90+ years in business
- Medical, Dental, and Vision Insurance *
- 401K and additional benefits *
- Accrued Vacation Time *
- Benefits available for eligible Full-Time employees
- Paid Training
- Discounts on products, services, and vehicles
- Fantastic Growth Opportunities
- Both Part-Time and Full-Time opportunities
Job Responsibilities:
- Greeting guests as they enter the dealership and provide best-in-class customer service to guests and employees alike
- Assist with directing guests
- Respond to incoming phone calls and delegate as needed using the phone system.
- Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time spent on hold.
- Provide various administrative support as it pertains to the store
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Able to work a flexible work schedule, including nights, weekends and holidays
Job Requirements:
- High School Diploma or equivalent
- Automotive dealership experience is a plus
- Ability to read and comprehend instructions and information
- Excellent communication skills
- Professional appearance.
- 18+ years of age or older to comply with the company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
*Benefits for eligible Full-Time employees