ServiceNow Business Process Consultant

2 weeks ago

Chicago, United States Alldus Full time

I am currently seeking a ServiceNow Business Process Consultant. This role requires close partnership and collaboration with other Business Stakeholders and Subject Matter Experts.

*Fully Remote*

Work with ServiceNow Technical Architects/Developers to explain the requirements and ensure development is according to specified functional requirements (Functional Lifecycle Testing)

Hands on experience on writing the process documents, process flows and Functional Requirements Specification documents

Asking probing questions to understand and clarify requirements

Feasibility analysis of customer requirements

Confirm whether the requirements will result into Configurations or Customizations

Suggesting on Best Practices related to Configurations or Customizations

Suggesting best suited/alternate ways for achieving required functionality

Prepare detailed documentation on functional specifications and review/finalize same after review

Validate/Test the functionalities during / or after completion of development

Maintain an interface with business users and other key stakeholders and keep them synchronized with progression

Lead system validation and UAT efforts with client

Communications that clearly articulate solutions and the ability to perform demonstrations in front of customer

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