Host- Private Country Club

3 weeks ago


Blue Bell, Pennsylvania, United States Hansen Properties , Inc. Defunct Full time

Job Type

Part-time

Description

If you are friendly, dedicated, charming, and committed to high standards of customer service with attention to detail, we invite you to join our team. Hosts must be able to create a pleasant atmosphere by being attentive to customers both in person and over the phone. Warm, friendly hosts must leave a bright and welcoming first impression for our guests

**This is a year- round part-time position**

Must be able to work a minimum of 3 shifts per week to include at least one weekend shift.

Shifts are typically

Weekday's 4:00PM - 9:00PM

Saturdays 4:00PM - 9:00PM

Sundays 3:00PM - 8:00PM or 4:00PM - 9:00PM

Host Functions:

  • Attends and Participates in all training sessions and team meetings
  • Develop and maintain positive working relationships with others while listening and responding in an appropriate manner.
  • Greet guests with a warm smile to make them feel welcome
  • Seats guests and provides menus, following the appropriate rotation
  • Answers the phone politely and assists callers, including answering questions about the establishment and making reservations
  • Manages and confirms all Open Table reservations
  • Cater to the guests' requests and needs in a prompt and professional manner to ensure an overall superior level of customer service
  • Performs all assigned side work and keeps host stand and lobby area clean
  • Follow instructions and adhere to all procedures and company policies while maintaining a high standard of conduct
  • Notifies and reports any problems or concerns to management
  • Reports to the Restaurant Manager
Requirements
  • Must be at least 16 years old
  • If under age 18, you must be able to provide a working permit
  • Possess a basic knowledge of excellent service standards, guest relations, food and beverage preparations as well as etiquette.
  • Available to work weekends, evening shifts and major holidays
  • Mandatory compliance with all safety regulations, procedures, policies and rules
  • Regular and predictable attendance.
  • Arrives punctually in full uniform with a neat & professional appearance at all time
  • Must be authorized to work in the United States
Salary Description

from $13.00 per hour
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