High Needs Care Manager Crisis

4 weeks ago


Cottonwood, United States Spectrum Healthcare Full time
Starting out at $21/hour (depending on experience)

Are you inspired to help others and be on the innovative side of healthcare?
If so, you should consider a career with us
Spectrum Healthcare Group is a truly integrated care facility with a simple mission that sums up what drives us: Compassionate Care for Mind, for Body, for all of YOU This rings true for our clients as well as our employees.
We have been providing high quality whole healthcare throughout Yavapai County for more than 65 years. Spectrum Healthcare has expanded to other statewide locations as we experience significant and continued growth throughout the state. Whether it is primary care, behavioral health, psychiatry, or pediatric care, we stretch the boundaries of traditional healthcare by striving to meet the needs of our clients anyway and anywhere possible.
Join a Team That Will Invest in You ... While You Make a Difference in the Lives of Others
Spectrum is proud to offer an open-door and transparent work environment. We expect a lot, but we also offer a lot, including flexible work schedules to encourage a strong work-life balance. Our employees receive competitive salaries and an excellent full-time benefits package including:
  • Health, Dental, Vison Insurance and EAP
  • Long-term Disability Insurance
  • Paid Time Off - Sick/Vacation Bank, Catastrophic Leave, 9 Holidays and a Floating Holiday
  • 401(k) with a generous company contribution
  • Company Provided Life/AD&D and Voluntary Life/AD&D
  • Company paid membership to Planet Fitness
  • Supplemental Voluntary Health Benefits
  • Tuition Reimbursement Program
  • Employee Referral Bonus Program
  • Many more benefits and exciting things at Spectrum...
Position Summary
Crisis Response High Needs Care Managers are primarily responsible for providing a high level of crisis assessments and intervention in community settings. Must be able to travel county wide and provide in home services to high risk youth within the community.? The Case Manager - Children's Behavioral Health coordinates treatment activity, participates in client staffing, implements treatment plans, provides rehabilitation services, provides general healthcare management activities, and maintains client records. As healthcare reform advances and health homes become the norm, the Case Manager - Children's Behavioral Health is required to expand their capacity in healthcare navigation, build on existing skills in behavior health change, and gain a better understanding of the common health problems and basic interventions for individuals with mental illness and those with chronic health problems.
Case Manager - Children's Behavioral Health interacts with clients and staff in a culturally competent manner that takes into account factors such as age, developmental or acquired disabilities, religion and spiritual orientation, ethnicity, socioeconomic status, sexual orientation, indigenous heritage, national origin, gender, and gender identity. Enhances professional growth and keeps informed of evidence-based practices in behavioral health field related to populations served and modalities used to include working knowledge of DSM V, and its criteria for mental health disorders. Follows policies and procedures and performs other duties as assigned by supervisor.
Case Manager - Children's Behavioral Health assists with managing internal requests for providers and assists with coordination of high-needs cases among the department providers. Assists and coordinates with hospital discharges within the department and is responsible for providing a high level of crisis assessments and intervention in community settings.

Required Qualifications
2 years of experience as a Care Manager and bachelor's in human services related field or equivalent combination of experience and education
  • Excellent customer service and client care.
  • Must support an access to care model.
  • Have or ability to obtain a Level I Fingerprint Clearance Card.
  • Must be at least 18 years old, maintain current AZ driver's license, and have an acceptable driving record.
  • Maintain approved CPR/First Aid certification.
  • Successfully pass background check and drug screen.
  • Intermediate knowledge of DSM V diagnostic criteria and demonstrated ability to present clinical case presentation and signs/symptoms of a mental illness diagnosis.
  • Demonstrated ability to provide comprehensive and clinically appropriate crisis assessment and intervention activities.
  • Basic understanding of common health problems and interventions (i.e. obesity, smoking, nutrition, health promotion/wellness) and demonstration of skills in behavior health change.
  • Provides clinically appropriate care management activities including coordination of physical healthcare with Primary Care Physicians both internal and external.
  • Understanding of coordination of physical healthcare (fluency and demonstration).
  • Ability to navigate healthcare system.
  • Able to demonstrate skills in behavioral health change.
  • Excellent customer service skills.
  • Ability to interact with clients, personnel, and outside agencies calmly, logically, and respectfully utilizing cultural competency.
  • Ability to professionally document progress notes in a timely manner.
  • Ability to maintain confidentiality.
  • Ability to maintain professional boundaries.
  • Ability to effectively prioritize workload.
  • Microsoft Office/Internet proficiency and excellent computer skills.
Preferred Qualifications
  • CPI Training

We hope you will consider a career with us at Spectrum Healthcare
We are an equal opportunity employer and committed to providing an inclusive and welcoming environment for all members of our staff, clients, patients, volunteers, and vendors. Spectrum Healthcare is also a drug- and tobacco-free environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their position.

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