Customer Service
11 minutes ago
Customer Service & Billing Specialist Location: Remote (Must be available to work 9am - 5pm EST) About Us: We are a dynamic organization committed to excellence in customer service and operational efficiency. We're looking for a dedicated Customer Service & Billing Specialist to join our team and ensure our billing processes run smoothly while providing exceptional support to our customers. Job Summary: The Customer Service & Billing Specialist will be responsible for managing customer inquiries related to billing, processing transactions accurately, and maintaining detailed records using Salesforce and Excel. The ideal candidate is detail-oriented, highly organized, and passionate about delivering excellent customer service. Key Responsibilities: Customer Service: Respond promptly and professionally to customer inquiries regarding billing issues. Provide clear communication and effective solutions to resolve billing discrepancies. Billing Management: Process billing transactions accurately and efficiently. Reconcile accounts and ensure timely billing cycles. Data Management & Reporting: Utilize Salesforce to manage customer accounts and update billing information. Prepare and maintain detailed billing reports and spreadsheets using Excel. Track and analyze billing data to identify trends and potential improvements. Collaboration & Process Improvement: Work closely with cross-functional teams to streamline billing processes. Provide feedback and recommendations for process enhancements to improve customer satisfaction and operational efficiency.
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Customer Service Team Lead
6 days ago
Cincinnati, United States Customer Operations Full timeA leading communication company is seeking a Customer Service Supervisor in Blue Ash, Ohio. This role involves leading a team of Chat Customer Service Representatives, ensuring high quality service standards, and coaching staff for optimal performance. The ideal candidate should have 5-7 years of relevant experience and a high school diploma with some...
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Customer Service
4 weeks ago
Cincinnati, United States Long John Silvers Full timeCustomer ServiceAre you looking for a fun and dynamic working environment where you can make a difference? Do you want to be part of a team that brings delicious seafood to those who crave it? If so, we want you!Join Long John Silver's, a cherished brand with a mission to deliver great-tasting, sustainably-caught seafood. As a Cashier, you will be essential...
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Customer Service
2 hours ago
Cincinnati, United States Long John Silver's Full timeLong John Silver's - Urgent Cashier Position Available!Are you looking for a fun and dynamic working environment where you can make a difference? Do you want to be part of a team that brings delicious seafood to those who crave it? If so, we want you!Join Long John Silver's, a cherished brand with a mission to deliver great-tasting, sustainably-caught...
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Service ManagerNewN01 EENA
1 hour ago
Cincinnati, United States Service Experts Full timeService ManagerPosition Title: Service ManagerReports To: Field Operations Manager, AGM, General ManagerStatus: Full-time, Regular positionCategory: HVACLocation Name: Engineering ExcellenceLocation Address: 4360 Glendale Milford Rd, Blue Ash, OH, 45242Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what...
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Service ManagerNewN01 EENA
4 hours ago
Cincinnati, United States Service Experts Full timeService Manager Position Title: Service Manager Reports To: Field Operations Manager, AGM, General Manager Status: Full-time, Regular position Category: HVAC Location Name: Engineering Excellence Location Address: 4360 Glendale Milford Rd, Blue Ash, OH, 45242 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in...
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Service ManagerNewN01 EENA
60 minutes ago
Cincinnati, United States Service Experts Full timeService Manager Position Title: Service Manager Reports To: Field Operations Manager, AGM, General Manager Status: Full-time, Regular position Category: HVAC Location Name: Engineering Excellence Location Address: 4360 Glendale Milford Rd, Blue Ash, OH, 45242 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in...
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Customer Service
2 weeks ago
Cincinnati, OH, United States Long John Silver's Full timeLong John Silver's - Urgent Cashier Position Available! Are you looking for a fun and dynamic working environment where you can make a difference? Do you want to be part of a team that brings delicious seafood to those who crave it? If so, we want you! Join Long John Silver's, a cherished brand with a mission to deliver great-tasting, sustainably-caught...
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Customer Service Representative
4 hours ago
Cincinnati, United States DXP Enterprises Full timeCustomer Service Representative - 1695 USA:OH:Blue Ash | Customer Service | Full-Time Description Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote...
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Customer Service Associate
4 weeks ago
Cincinnati, United States Ohio Staffing Full timeCustomer Service Associate Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers...
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Customer Service/Sales
1 hour ago
Cincinnati, United States Home Depot Full timeCustomer Service/Sales 3832 - HIGHLAND RIDGE Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project....
