Lead DC Monitor

4 weeks ago


Del Valle, United States Gateway Foundation Full time
Who is Gateway Foundation?

Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards.

Why join us?

Consider joining our team, where your impact can be truly meaningful. Our organization focuses on delivering high quality clinical services as a recognized leader in evidence-based treatment proven to get results. By joining our team, you'll have the chance to provide essential services to underserved populations, all while working for an organization that values you and aims to be an employer of choice. You can expect to be part of a vibrant culture that emphasizes teamwork and professional growth, while embracing diversity, equity, and inclusion for every individual in every community. When you join us, you'll discover personal and professional fulfillment by aligning your career with your values.

We are honored to offer behavioral healthcare services in Corrections

Perks of working in correctional healthcare:
  • Opportunity to make a positive impact on a marginalized population
  • Exposure to diverse patient demographics
  • Focus on driving change, tracking progress, and improving care
  • Development of skills in a unique healthcare setting
Lead DC Monitors are responsible for:

Under limited supervision, monitors and observes clients to ensure their safety and well-being. Provides motivational support and guidance to assist clients in meeting therapeutic goals. Coordinates the work of Direct Care Monitors during work shift.

Job Responsibilities:
  • Supervises and monitors therapeutic and recreational activities to ensure safety and well-being of clients; intervenes as necessary to control or channel inappropriate behaviors, makes rounds, tours grounds, takes census counts, etc. Reports missing residents, unusual behaviors, or physical symptoms to appropriate personnel and records improvement in accordance with program expectations.
  • Guides and assists clients in complying with program rules and regulations. Supervises client work functions in accordance with program policies; initiates lights out or morning wake-up routines according to established schedules. Notifies appropriate personnel of residents failing to comply with Center policies and rules
  • Updates and maintains client records that include recording clinical hours, therapeutic treatments, activity or group participation, job readiness progress, and so forth; in accordance with all local, state and federal contractual requirements. Ensures records are complete, accurate, and up to date.
  • Performs drug testing, collects urine samples from clients for laboratory screening and administers breathalyzer to clients for detection of alcohol use randomly and upon clients' return from trips.
  • Performs body searches of clients and client property in accordance with policy.
  • Schedules and coordinates transportation of clients to appointments as necessary, in cooperation with treatment team members.
  • May drive vehicles in order to transport clients. Monitors client behavior during transport, maintains order in vehicle and ensures safety of passengers. Reports incidents or inappropriate behaviors to appropriate treatment team members.
  • Maintains log of mileage and destinations, passenger roster, and pick-ups and delivery times. Fuels and cleans vehicle interior and exterior, as necessary. Notifies supervisor of repairs or preventive maintenance required.
  • Serves as member of the treatment team by reporting client observations, incidents or unusual occurrences; contributes to decisions regarding treatment plans, discipline, conflict intervention or privileges. Assists team in maintaining consistent setting for treatment, and planning and coordinating client interaction events.
  • Performs other duties as assigned.
Minimum Education and Experience:
  • High school diploma or GED
  • Six months of relevant experience or one to three months on-the-job experience in a similar position; one (1) year experience in a correctional treatment setting preferred
  • Valid Driver's License
Knowledge, Skills, and Abilities:
  • Basic knowledge of the principles of human growth and psychosocial development
  • Basic knowledge of group and individual dynamics, conflict resolution and intervention techniques based on client maturation level
  • Basic understanding of mental health disorders requiring referrals
  • Basic communication skills to exchange information and interact with various internal and external audiences regarding client care
  • Active listening skills and social perceptiveness
  • Ability to read and interpret policies and instructions
  • Ability to understand side effects and impact of medications on client
  • Adaptability / flexibility: ability to shift priorities
  • Valid local driver's license, good driving record and must be at least 21 years of age
Physical Requirements:
  • Ability to read, write, and understand and follow written instructions
  • Ability to use a keyboard and video display terminal to receive, retrieve, and/or audit information and data
  • Ability to record, proofread and check documents and files for accuracy
  • Ability to respond to telephones, and to hear and detect alarms and unusual noises
  • Ability to walk and move about the facilities for up to two hours at a time, to monitor and interact with clients
Work Environment:
  • Works in a correctional facility where there is exposure to potentially disruptive. The worker is not substantially exposed to adverse environmental conditions, however might experience relatively few discomforts due to dust, dirt, noise and the like
Benefits at Gateway Foundation:

Health and Wellness:
  • Medical, dental, and vision insurance for employees and dependents
  • Employee wellness program promoting health and fitness and offering cash-saving premiums
  • Employee assistance programs focused on mental health
Financial Wellbeing:
  • 403(b) Retirement Plan with 3% employer match
  • Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway
  • Flexible Spending Accounts for medical and dependent care
  • Public Service Loan Forgiveness (PSLF)
Flexibility and Time Off:
  • 18 paid time off days per year - accrual rates increase with years of service
  • 9 paid company holidays
  • Work-life-balance
Personal Development:
  • Training & Development Programs
  • Tuition Reimbursement - up to $5,250 per calendar year
  • eLearning access to online courses that provide CEU's and job-related training
  • Clinical Supervision: Formal and informal guidance


Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.
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