Retail Sales Associate Respiratory Care

2 weeks ago

Ogden, United States ALPINE HOME MEDICAL INC Full time

**Job Summary**

Alpine Home Medical is honored to be one of Utahs premier Durable Medical Equipment providers and a proud recipient of Utahs Best in State award now for the last 12-consecutive years running. We are family-owned and proud to be doing business now for over 24 years in an industry dedicated to improving our customers lives.

We are seeking a friendly, committed, and dedicated Customer Care Rep who enjoys helping others and making a difference in peoples lives. In this position, you will be the face of our company and assist, educate, and provide solutions to our in-store customers, modeling a standard of excellence in providing superior customer service. You will be assessing and identifying customer needs, and efficiently performing all tasks related to our point-of-sale process. In this role, it is important to be knowledgeable of all respiratory equipment and supplies provided by Alpine Home Medical. To us, nothing feels better than being able to improve the lives of our customers by providing the best service available. If this sounds like something youd love to be involved in, wed love to see you on the Alpine Home Medical team.

This a part-time position, with an hourly wage and eligible for commission pay.

We encourage ambitious and passionate individuals, so advancement and bonus opportunities are available in this position. In addition to this, we like to have some fun at work via our company Spirit Days.

We enjoy a business casual dress code, as well as a team-oriented culture and a friendly environment that encourages growth, learning, and collaboration. We encourage ambitious and passionate individuals, so advancement and bonus opportunities are available in this position. In addition to this, we like to have some fun at work via our company Spirit Days.

**Experience Needed**

* Great customer service skills, with the ability to quickly identify customer needs and provide effective solutions.

* Ability to learn about the products and accessories Alpine Home Medical carries and be able to educate and recommend products to customers to drive sales.

* A polite, positive, and cooperative attitude, and willingness to be part of a team.

* Computer literacy and the ability to handle different software and programs.

* Superior communication skills, both verbal and written.

* Great attention to detail.

* Ability to effectively handle multiple tasks with numerous interruptions is a must, while still keeping a positive and friendly attitude.

* A High School Diploma or a GED.

**What Wed Love to See:**

While not necessary, some big marks in your favor would include: prior experience in the HME industry, prior experience with medical insurance providers, and bilingual skills (Spanish/English)

**Responsibilities & Duties**

* Set-up all respirator equipment and supplies efficiently and accurately. Most of these will be done within the store.

* Assisting customers and providing an exceptional customer service experience by identifying customer needs and providing effective solutions.

* Providing clear and effective instructions to patients and customers.

* Handling point-of-sale for DME products within the store.

* Arranging cost-effective delivery routes.

* Being knowledgeable on respiratory supplies, prices, and reimbursement practices.

* Managing all PAP Device set-ups and follow-through, and our Oxygen Service and Maintenance Program.

* Picking-up equipment as needed.

* Assisting with inventory control.

* Always observing confidentiality and HIPPA guidelines.

* Routine care and safe operation of company vehicles.

* Perform other duties as assigned by management.

Clicking Apply Now will open up your email to send your cover letter and resume.

Please include **Retail Sales Associate Respiratory Care** ** Ogden** in the subject line.

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