Patient Services Representative, Medical Oncology
2 weeks ago
Job Description:
Be a part of a world-class academic health-care system at UChicago Medicine as a Patient Services Representative in our Medical Oncology Clinic in Hyde Park.
In this role, the Patient Services Representative schedules medical procedures and services, creates reservations, performs preadmission, registration, discharge and transfer processes. They provide excellent customer service, assists patients with financial and billing inquiries and perform collection functions.
Essential Job Functions:
- Greets and registers patients upon arrival, collects patient demographics, referrals, guarantor, insurance and other billing information; interviews patients and other parties to obtain information
- Performs pre and post-billing functions, responds to patient inquiries in-person and via written correspondence.
- Verifies insurance coverage
- Initiates problem solving to resolve patient questions/complaints and refers escalated concerns to appropriate sources for resolution
- Prepares various correspondence and reports, clinic consultation notes, referral letters and other departmental correspondence; maintains correspondence files
- Answers incoming calls and assists with general clerical duties as needed within the department
Required Qualifications:
- High School Diploma
- Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers
- Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving customer issues
- Ability to balance multiple priorities and effectively handle challenging situations
- Excellent verbal communication skills
- Basic office skills including 35 wpm typing and 4500 key stokes an hour
- Ability to accurately and efficiently enter alpha numeric data on screen
- Knowledge of basic medical terminology
- Ability to use personal computers and select software applications including Epic
- Successful completion of competencies related to the Cadence Scheduling system
- Successful completion of competencies related to the Point of Service Collection policy
Preferred Qualifications:
- Associate or Bachelors Degree preferred
- Prior experience in a practice setting preferred including in depth knowledge of appropriate insurance protocols
- Oncology Experience, Preferred
Position Details:
- Job Type/FTE: Full Time (1.0 FTE)
- Shift: M-F 9am - 6:00pm
- Unit/Department: Medical Oncology
- CBA Code: 743 Clerical
-
Patient Service Representative
1 day ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeLocation Chicago, IllinoisBusiness Unit Northwestern Medical GroupJob REQID 137394Job Function Customer ServiceShift Day Job (1st)Benefits$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time)...
-
Patient Service Representative
1 day ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeLocation Chicago, IllinoisBusiness Unit Northwestern Medical GroupJob REQID 136627Job Function Customer ServiceShift Day Job (1st)Benefits$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time)...
-
Patient Service Representative
4 weeks ago
Chicago, United States VitalSkin Dermatology Full timeAs a **Patient Service Representative** (Medical Front Office Receptionist) at our Millennium Park / downtown Chicago dermatology practice, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking;...
-
Patient Service Representative
1 week ago
Chicago, United States VitalSkin Dermatology Full timeAs a Patient Service Representative, at our Bucktown dermatology practice, youwill be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and creating records for...
-
Patient Service Representative
1 week ago
Chicago, United States VitalSkin Dermatology Full timeAs a Patient Service Representative, at our Bucktown dermatology practice, youwill be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and creating records for...
-
Patient Service Representative
2 weeks ago
Chicago, United States Vitalskinderm Full timeAs a Patient Service Representative , at our Bucktown dermatology practice, youwill be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and creating records for...
-
Patient Service Representative
2 weeks ago
Chicago, United States VitalSkin Dermatology Full timeJob Description Job Description As a Patient Service Representative , at our Bucktown dermatology practice, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information;...
-
Patient Service Representative
3 weeks ago
Chicago, United States VitalSkin Dermatology Full timeJob DescriptionJob DescriptionAs a Patient Service Representative, at our Bucktown dermatology practice, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information;...
-
Patient Service Representative I
1 week ago
Chicago, United States metalsdaily.com Full time**Patient Service Representative I** ** Chicago, IL 4 days ago Be among the first 25 applicants** ** Welcome back** Sign in to save **Patient Service Representative I** at **Ann & Robert H. Lurie Children's Hospital of Chicago**. (Please refer to the General Summary section of the Job Description.) (Please refer to the Essential Job Functions section of...
-
Patient Services Representative
4 days ago
Chicago, United States Webster Dental Management Full timeJob Type Full-timeDescriptionWebster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered in River North Chicago, Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At Webster...
-
Phlebotomist Patient Services Representative
2 days ago
Chicago, United States Global Technical Talent Full timePhlebotomist Patient Services Representative Contract Duration 3 Months Job Description: The Phlebotomist Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and...
-
Patient Services Representative
4 weeks ago
Chicago, United States The Center for Sleep Medicine Full timeFull-time Patient Services Representative needed for fast paced medical offices in **Chicago,** IL. This position requires strong written and verbal communication skills, excellent phone manners, a high degree of organization, good computer skills, and the ability to multi-task, prioritize, and work in a team environment. Tasks include front desk coverage,...
-
Oncology Infusion Rn 2
4 weeks ago
Chicago, United States RUSH University Medical Center Full time**Location**:Chicago, IL **Hospital**:RUSH University Medical Center **Department**:Hematology/Oncology PBC RUMC **Work Type**:Full Time (Total FTE between 0. 9 and 1. 0) **Shift: Shift 1** **Work Schedule**:10 Hr (8:30:00 AM - 7:00:00 PM) Summary: The Oncology Infusion RN 2 identifies patterns of patient responses and can use past experiences to...
-
Patient Service Representative
3 weeks ago
Chicago, United States Solve IT Strategies, Inc. Full timeJob Description Job Description Solve IT Strategies is looking for a Patient Service Representative for a leading health care organization. This role is located at Chicago, IL The Main Responsibilities of a person are: Enter patient demographic information Complete registration Verify insurance coverage Take incoming phone calls Answer patient...
-
Patient Service Representative
1 month ago
Chicago, United States Solve IT Strategies, Inc. Full timeJob DescriptionJob DescriptionSolve IT Strategies is looking for a Patient Service Representative for a leading health care organization. This role is located at Chicago, ILThe Main Responsibilities of a person are: Enter patient demographic informationComplete registrationVerify insurance coverageTake incoming phone callsAnswer patient questionsSchedule,...
-
Chicago, United States Rush University System for Health Full timeGenitourinary Medical Oncology - Clinical FacultyRush University Medical CenterChicago, IL Rush University Medical Center, a nationally recognized clinical and academic institution, and the teaching hospital for Rush Medical and Nursing Colleges, located in downtown Chicago, invites applications for the position of Genitourinary Medical Oncologist. The...
-
Patient Services Representative
1 week ago
Chicago, United States Webster Dental Management Full timeJob Type Full-time Description Webster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered in River North Chicago, Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At...
-
Patient Services Representative
1 week ago
Chicago, United States Webster Dental Management Full timeJob Type Full-time Description Webster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered in River North Chicago, Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At...
-
Patient Services Representative
1 week ago
Chicago, United States Webster Dental Management Full timeJob DescriptionJob DescriptionDescription:Webster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered in River North Chicago, Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and...
-
Patient Service Representative
1 day ago
Chicago, United States IndoMinds Solutions Full time**Title: Patient Service Representative** **Pay Rate: 17-20/hour** Must Have - 1 yr of customer service or office experience - Must be able to push/ pull up to 50 lbs. - Must have High School Diploma - EPIC **Job Type**: Contract **Experience**: - Customer service: 1 year (preferred) - Epic: 1 year (required) - Computer skills: 1 year...